Bay Cars

(3.0) 2 Reviews

641 W 15th St, Panama City, FL 32401

Average Ratings

3.0 out of 5.0
1 out of 2 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-2 of 2 reviews
5.0 out of 5.0

Bought 2 cars from Bay, getting ready to buy 3rd

by from Panama City, FL |

The sales staff has always been pleasant, treat you like a friend; and this is the first time I felt like I truly got a good deal. Haggle! Don't be afraid.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Not good service

by from Newyork,NY |

I was talking to the dealership about a car they had that I was attempting to buy. Went through the financing process and everything. However, about a few days later they sold the car that I was intending on purchasing to someone. I will never attempt to buy another car from this dealership.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase

Bay Cars responded to this review

May 29, 2013

It's unfortunate that this happened....one of the internal rules for the salespeople here is that they cannot hold a vehicle unless they have a deposit on that vehicle. If the customer does not wish to secure that vehicle with a deposit (especially in a long distance situation) it has to be made available to other customers and/or salespeople if they have someone who wants to purchase it.


(1-2 of 2 reviews)