Mercedes-Benz of Baton Rouge

10949 Airline Hwy, Baton Rouge, LA 70816

New 866-913-8221 New 866-913-8221
Used 877-828-4812 Used 877-828-4812
Service 888-696-1304 Service 888-696-1304

Making the experience of owning a Mercedes-Benz as luxurious as the car itself.


Average Ratings

4.6 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-4 of 4 reviews
1.0 out of 5.0

Awful Mechanics, Understaffed Service Department

by from New Orleans, LA |

The service department cannot handle the maintenance of Sprinters. Nice staff, nice facilities. Very very poor mechanics, and incredibly understaffed service department. I wouldn't not recommend taking your vehicle her if you have another option.

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Came in for service or repair

Does not recommend this dealer

Did make a purchase

Mercedes-Benz of Baton Rouge responded to this review

October 17, 2015

Michael, thank you for your valuable feedback. We apologize for any miscommunication or inconvenience we may have caused you in the past and will make every effort to change that in the future. We enjoyed our conference call this week and hope our team resolved all of these issues for you. If you have any additional questions or concerns please contact our General Manager, Nick Pentas, at 225-490-3133 or nickp@mbobr.com. We hope you have a nice day.


5.0 out of 5.0

Always a swift, efficient visit at Baton Rouge

by from Denham Springs, LA |

Quick service! Love the drinks and snacks! Nice touch having a bank of phone and device chargers!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Mercedes-Benz of Baton Rouge responded to this review

June 8, 2014

Thank you for the great review! It is always are number one goal for customers to leave our store even happier than we came in, so we are glad to hear that all of our amenities provided you with a great dealership experience!


5.0 out of 5.0

Friendly staff, great service

by from Baton Roug,La |

I love how prompt the staff is when I pull up for service. There is always a welcoming atmosphere!

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  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mercedes-Benz of Baton Rouge responded to this review

October 10, 2013

Thank you for the great review!


4.0 out of 5.0

Great Experience!

by from Baton Rouge |

Customer service was great and quick. Clean facilities, polite staff.

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  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Mercedes-Benz of Baton Rouge responded to this review

October 10, 2013

Thank you for taking the time to review our dealership! We appreciate great feedback like yours!