Albany Motorcars

Albany Motorcars

805 E Oglethorpe Blvd, Albany, GA 31705

New 888-697-9067
Used 888-378-0934
Service 888-689-5271

Average Ratings

4.6 out of 5.0
10 out of 12 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 12 reviews

Featured Review

5.0 out of 5.0

Service and Staff Exceeded Expectations

by from Bainbridge, GA |

Took my vehicle in for service and was treated with respect from the time I entered the service drive. All repairs needed were explained in detail prior to any work beginning and repairs were performed in a timely manner. All employees that I came in contact with were very friendly and went above and beyond to make me feel like the valued customer that I am. Great work!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Great Deal!

by from Dawson, GA |

Was looking for a new c class and found just what I was looking for here at Albany Motorcars. I was able to get the vehicle I wanted at a price that I thought was great. I had looked at the same model vehicle at a couple of other dealers and the price was a few thousand dollars more. Thanks for the great deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Customer Service

by from Tampa, FL |

Had a blow out and needed a tow, repair and help fast. Ashley Luke helped me out tremendously and was comepletely awesome! From beginning to the end she went above and beyond the average call of duty to help me out and for that I am thankful to have reached such a great and helpful person/employee.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great ser. dept. great customer service, parts????

by from Dothan, al |

great people, no problem service department. parts department-some problems

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best Mercedes Dealership

by from Albany, GA |

The way the treated me and my father made me feel good.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awsome Service and Staff

by from Smithville, GA |

This place is one of the best when it comes to customer service. Appointment was kept in a timely manner and everyone I met within the dealership was extremely helpful. Service advisors explained in detail what repairs where needed and why and a timeline for getting repairs accomplished. I liked the fact they did not try to push to get the repairs done immediately but instead advised me on when they should be accomplished.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful Experienct

by from Cordele, GA |

I had a wonderful experience in Albany Motorcars. Their customer service is excellent and they make you feel like you are not only their #1 priority but you are their only priority. They were professional and accommodating to all my needs and request.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very Friendly and Efficent

by from Tifton, GA |

if you want great service and good customer service this is the place. Car was serviced efficiently and everyone I met was extremely friendly and made you feel like family.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Friendly and Efficent

by from Tifton, GA |

if you want great service and good customer service this is the place. Car was serviced efficiently and everyone I met was extremely friendly and made you feel like family.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very Friendly and Efficent

by from Tifton, GA |

It you want great service and good customer service this is the dealership to visit. Everyone one in the dealership is super friendly and makes you feel like part of the family.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

DO not trust them.

by from Sylvester ga |

I always took my BMW to Albany BMW for repairs but never again. I was overcharged for my last service work and I am very disappointed with the service department. In the last year they have changed service managers at least twice and they are not very professional. My car was only serviced by Albany BMW for the last three years and I will no longer get service work there. Be careful when taking your vehicle there.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


(1-10 of 12 reviews)