Ken Cox Ford, Inc.

121 Highway 231 S, Troy, AL 36081

New 877-739-9786
Used 877-517-0514
Service 866-968-7089

You have to get up pretty early to beat a Ken Cox deal!!!!!

Average Ratings

4.8 out of 5.0
55 out of 56 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 56 reviews
5.0 out of 5.0

Service

by from Luverne , Alabama |

Very helpful when I being my vehicle in for service

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Ken Cox Ford

by from Ariton, Alabama |

The service department is always very helpful. They did the work in a timely manner and even checked to see if my car was on the air bag recall list. It was not and that is good to know.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Awesome Service

by from Highland Home, Alabama |

Thomas is excellent. This is our go to guy. He is patient, answers all of our questions, walks me through each area that I ask about, very knowledgeable and is a pleasure to work with. Can't wait to pick up my new RED Ford Explorer this Saturday. I've always wanted a Red vehicle, finally decided to get it. = ) This is our second vehicle with Thomas. We have purchased 4 from Ken Cox Ford. The service department is excellent. Ask for Mike. We recommend Ken Cox Ford and Thomas to all of our family and friends.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Experience

by from Dothan, AL |

We traded in used vehicle for a mini van we needed for our growing family. The staff there was helpful, the prices were fair, and they didn't pressure us into buying which made it easier to feel comfortable buying from them. Even though we live about an hour away when we buy out next vehicle we will be coming back!!

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Experience

by from Troy, AL |

We bought a new Ford Escape and had a fabulous experience. All the salesmen and employees that we dealt with were absolutely great, not pushy and very relatable. I highly recommend my Ken Cox Ford!

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Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Went very well

by from Honoraville, Al |

It went well. The staff was very helpful and knowledgeable regarding the vehicle I was purchasing.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

great customer service

by from Troy, Alabama |

I was looking online at their inventory and had noticed one I was interested in so i contacted the dealership for info they were very helpful I told them after looking at the vehicle it wasn't exactly what I wanted but I would check back Thanks Shirley Hogg

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Customer Service
Not Applicable
Buying Process
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Quality of Repair
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly service

by from Andalusia, Al |

The aluminum hood on my wife's mustang started having corridor in several spots. The car is still under warranty but Ford would not fix it because it had not eaten a hole thru the hood. Ken Cox Ford repainted the hood for free. Great customer service!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New Truck Owner

by from Troy, Al. |

This is the 3rd new truck that I have purchased from Ken Cox Ford. My salesman, Jerry Allen is always very attentive to my needs. He never rushes me to make a decision. Really great guy!

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Ken Cox Ford

by from Elba, Alabama |

Ken Cox Ford is a great dealership. Bubba is a responsive salesperson and the service department is thorough and fast. I'm glad I bought my F-150 at Ken Cox Ford

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 56 reviews)