Bill Jackson Chevrolet Cadillac Buick GMC

(5.0) 8 Reviews

152 Old Hwy 231 N, Troy, AL 36081


Average Ratings

5.0 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-8 of 8 reviews
5.0 out of 5.0

Great service

by from Troy Al |

It was my first time shopping/dealing with Bill Jacskson and definitely a good experience. They worked to get me a truck exactly like I wanted. Everyone was friendly and helpful. Made buying a new truck easy!

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  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and good people.

by from Troy, al |

Good work and people who know what they are doing. Excellent dealership and I like to support local businesses. The shop was well kept.

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  • Customer Service
  • Buying Process
  • Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bill Jackson Chevrolet Cadillac Buick GMC responded to this review

January 29, 2016

Thank you Ben! It's always great to hear from our guests and we appreciate you taking the time to give us feedback. If there is anything else that we can do for you, please let us know. Take care! Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


5.0 out of 5.0

Fabulous Service

by from Troy, Alabama |

Tony in service is excellent. He schedules and makes sure that my vehicle is in perfect shape...always professional...I wouldn't shop or get service anywhere else! Wonderful lady in accounting spoiled my grand with a homemade cupcake...honestly...it feels like family.

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  • Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bill Jackson Chevrolet Cadillac Buick GMC responded to this review

December 8, 2015

Samuel, hello and thank you for this fantastic review! Family is just what you are and we are very happy that you feel that way. That is what we value and we make every effort to make our customers feel that way. We look forward to the opportunity to see and service you in the future! Be sure to like us on Facebook to catch all the specials! Sincerely, Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


5.0 out of 5.0

Great service, nice people.

by from Troy, AL |

The people are very nice and seem to want to help me get the service needed. The service is excellent.

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    Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bill Jackson Chevrolet Cadillac Buick GMC responded to this review

December 8, 2015

Thanks for your outstanding review, Faye! I'm very happy to hear that our staff was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


5.0 out of 5.0

Go Dawgs!

by from Alabama |

Curt is a great salesman. He was very friendly and knowledgable. He went above and beyond to find the vehicle I wanted and had it delivered to me the next day. Annie Dean has done a great job training him.

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  • Customer Service
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  • Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great purchase

by from Troy, al |

Your salesperson is your biggest asset. C. Motes has a true personality with people skills that can't be taught. This was my second purchase there in last 3 years and the way I was treated by her is the reason I returned.

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  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bill Jackson Chevrolet Cadillac Buick GMC responded to this review

August 22, 2015

Johnny, thanks for this great review! I am very happy to hear that our team could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


5.0 out of 5.0

Great Customer Service

by from Troy, AL |

Treated very well. Friendly owner, staff and sales team. this is the second vehicle I have purchased here this year, so I'm obviously pleased with the treatment and service. Clean facility and really appreciate service department. I have 3 Chev vehicles, so one of them is always in need of service. Tony is Always willing to allow me to leave vehicle and run me back home, to minimize my personal down time. Very important to me to not be tied up at the dealership waiting. Work out of town and when I'm home have a lot to get accomplished. Tony making this happen for me is a very important part of the service experience. Thanks Tony, Jeremy

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  • Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Bill Jackson Chevrolet Cadillac Buick GMC responded to this review

August 12, 2015

Harry, thank you for sharing your experience. We take pride in our facilities and also in the standard of service that we work so hard to provide. So you can imagine how much this means to our team. Iżll be sure to pass your thanks on to Tony and Jeremy. If you ever need anything in the future, please don't hesitate to let us know. Jim Jackson / (334) 566-9500 / jimjackson@troycable.net


5.0 out of 5.0

Great Service, Clean Facility

by from Troy, AL |

I went in for routine oil change and tire rotation and explained that after the last time it seemed like the front right tire was wobbling and asked them to look and balance tires this time. They reviewed the balance issue and found out the truck was out of line and corrected the problems for me. Truck drives drives great.

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  • Customer Service
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    Buying Process
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  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase