Glynn Smith Chevrolet Buick-GMC

Glynn Smith Chevrolet Buick-GMC

600 Columbus Pkwy, Opelika, AL 36801

New 888-347-1820
Used 888-282-1539
Service 855-290-2735

Average Ratings

4.0 out of 5.0
12 out of 14 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 14 reviews

Featured Review

5.0 out of 5.0

Excellent Experience !

by from Phenix City, Al |

From start to finish this was one of the best car buying experiences my wife and i have had. J.T. Fraizer is as good as they come.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Glynn Smith Chevrolet Buick-GMC responded to this review

August 4, 2011

Thank You very much for your Excellent Review. Welcome to the Glynn Smith Chevrolet-Buick-GMC Family of Happy owners.

4.0 out of 5.0

Attentive Customer Service

by from Opelika, AL |

Well, everytime I have a problem with my vehicle, I called, they make an appointment and they do my service with a smile. I hope they can find out why I can't use my cigarette lighter because I need it for my job.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Alabama |

I'm completely satisfied with Glynn Smith. They work, help, and provide me with all the information I need to get my car fixed. They work hard to find the problem and fix it. They try to get you in as soon as possible. I drive here from Columbus, GA, because I like them so much better.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Auburn, AL |

Came into the store with an empty loss knowing I wasn't going to be able to get a car. WOW! Turned out I was blessed to get a new car with warranty and everything I need. Service was great, caring, patient and understanding. Love them and my new car.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service Department and Dealership

by from Opelika, AL |

Great Job! Kelvin was my dealer whom I received my 2014 Malibu. Thanks Kelvin! Service department is always very great with my car, very nice. Thanks guys for all you do.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Smiths Station, AL |

This was my first new car and the people at Glynn Smith Chevrolet were friendly, helpful and very patient while we made our decision. It was such a great experience, I'm looking forward to buying another car real soon : )

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Went the extra mile to make sure I was happy.....

by from Columbus, GA |

Walter Moore and Mike Cone went the EXTRA MILE to make sure I was happy and selected the right car for me and my budget. I will continue to do business here and use the service department to maintain my car in tip-top shape. Worth the drive from Columbus, GA.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

dissatisfied too

by from Auburn, Alabama |

I purchase a chrysler 200 from glynn smith in opelika. There were problems with the vehicle which they agreed tofix. After numerous of times taken it in for repair to a body shop it was determined that the part needed replacement. I was instructed to go back to glynn smith. Mike Core told me I tore the part up and asked me to step out of his office. I never once got hostile with him but was explaining what I was told to do. Thank God for cell phone because I called the body shop while I was there and put the repair man on speaker phone and he denied telling them that I had tore the part up he stated that he informed them that it needed replacing. Well They did replace it BUT the part came with scratches. Thank God I inspected the bumper before I left. I went back in only to find out they knew the scratches were there. Now I have to make another trip back to get the scratches fixed.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Glynn Smith Chevrolet Buick-GMC responded to this review

April 23, 2014

Thank you for purchasing the Chrysler 200 from us. We appreciate you. Sorry to hear about your experience with the outside body shop. Obviously, we can not be responsible for the work done by an outside source. We do apologize for our sales manager's response to the situation and for the overall inconvenience that has occurred.


5.0 out of 5.0

Courteous, professional staff, clean facilities

by from Fort Mitchell, AL |

By far the greatest car buying experience I've had. Home of true professionals including the best in the business, Mr. JT Frazier. Will refer friends and family to him and make my next purchase through him as well.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

2006 Ford F-250

by from Auburn, AL |

Good experience. I found the vehicle that I wanted.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

DISSATISFIED

by from WOODLAND ALABAMA |

I TRADED MY VEHICLE IN FOR A YUKON AND HAVE NOT EVEN HAD IT 2 WEEKS AND I AM ALREADY HAVING PROBLEMS OUT OF THIS VEHICLE NOT ONLY DID THE WATER PUMP GO OUT BUT THE POWER STEERING PUMP IS ABOUT TO GO AS WELL I THOUGHT I WAS GETTING A GOOD VEHICLE BUT HOW WRONG I WAS THE SALES PERSON WHO I DEALT WITH WAS GREAT AS WAS TWO MORE MEN I DEALT WITH I AM JUST SO DISSATISFIED WITH THE VEHICLE IT WAS SOLD TO ME AS IS BUT I WOULD HAVE THOUGHT THAT THEY MIGHT DO LIKE A LOT OTHER DEALERSHIPS DO A 30 DAY WARRANTY OR A 48 HOUR LOVE IT OR LEAVE IT BUT NO SUCH LUCK.............

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Does not recommend this dealer

Did make a purchase


(1-10 of 14 reviews)