Riverside Ford Lincoln

2089 Riverside Dr, Macon, GA 31204


Average Ratings

4.7 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 42 reviews
5.0 out of 5.0

Great service

by from Macon, ga |

I bought my 2016 explorer at Riverside ford, so decided to return to them for upkeep. I was treated well and everything was done in a timely fashion.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Sales and Service Departments

by from Macon, GA |

I had a great experience at Riverside. They did not have the exact vehicle I wanted, but they located one and had it the next day. This is the third vehicle I have personally purchased at Riverside and each time my salesman has been Tommy Martin. I have been completely satisfied with his service and the overall service from Riverside.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Debbie Hay

by from Gray,Ga |

My overall experience was totally EXCELLENT,Debbie Hay made me feel comfortable,she explained everything to me,made sure i knew where things were.i take my car to ford only,but i made a mistake and chose someone other than Ford,highly disappointed i was.but thanks to the caring hands at Ford,i felt safe on the road again.But i will never go to anyone else,And to Matt Stewart,thank you for that safe feeling,to Felton,thank you for the ride to Gray,To Debbie Hay,thank you,for your kindness,your time and patience.I LOVE MY FORD,see you soon

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Customer Service

by from Macon, GA |

John Paramore was very helpful in helping my company find the vehicle we want wanted to purchase. The process was handle very professionally and I appreciate him going the extra mile to make sure my dead line was met. John also took the time to let my entire office take a test drive in the new 15 passenger wagon. When we came in to complete the paper work every thing was ready for us to sign and he explained every thing in detail. John is truly an excellent salesman and truly loves making sure his customers leave satisfied with their purchase.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My Ford Quick lane

by from Macon, GA |

I was very.happy with the friendly service and knowledge of my vehicle in the quick lane at Riverside Ford. I will continue to go back here for any service needed on my vehicle. Thank you all, Johnnie Almand

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Customer Service and Service Dept.

by from Gainesville, FL |

A great experience with the service Department while on vacation brought us back all the way from FL to buy. Vernon provides old time customer service. Riverside is lucky to have him

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New car buying experience.

by from Macon, Ga. |

Riverside Ford has always been there for me. John Paramore is "top notch". They are the only car dealer in Macon that I consider hassle free. I have been buying cars there consistently since 1991. I will always go back. WLH

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Quick and easy

by from Macon, GA |

My husband and I came to Riverside Ford Lincoln because we have become "Ford People" in the last decade. Alfred Lundy III was our salesperson. He was patient and courteous throughout the process. Once we decided on a car, the rest was quick and easy. We will come back again!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome!

by from Kathleen, GA |

My salesman Darrell Howard is the boss. My 3rd truck from him. He respects your intelligence as well as your time.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Recall Repairs

by from Gray, GA |

The scheduling process for my recall evaluation was very smooth and set up at my convenience. I would have appreciated a little more detail from the technician or service representative as to the nature of the recalls and what their malfunctions controlled or caused. I ended up researching the recall codes myself. Everyone was friendly and timely. I would use Riverside Ford's service department again.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 42 reviews)