Tidelands Ford Lincoln

Tidelands Ford Lincoln

9387 Ocean Highway, Pawleys Island, SC 29585

New 888-458-0767
Used 888-501-2349
Service 888-534-5097

Average Ratings

4.9 out of 5.0
87 out of 87 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 87 reviews

Featured Review

5.0 out of 5.0

Efficient and helpful personnel got the job done.

by from Pawleys Island, SC |

Friendly people, who were knowledgeable and efficient. No wasted time, just clear concise explanations that made the experience unique in my long experience with car dealers.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Tidelands Ford Lincoln responded to this review

April 7, 2014

Thank you for writing about your visit with us and congratulations on your new Ford, Andrew! I'm sure you are continuing to enjoy it and hope that we have earned your repeat business by working hard to get you the best price possible. It is encouraging to hear that our sales team impressed you by delivering our trademark knowledgeable and pressure-free service. Remember to check out our Facebook and Twitter pages for the specials we offer exclusively for our likers and followers! Sincerely, John Paglio | FSM

5.0 out of 5.0

No appointment Service.

by from Pawleys Island, SC |

Stopped in without an appointment due to a message about my battery. They checked it, replaced it and I was on my way. All was done in about an hour. Couldn't ask for nicer people or service!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

excellent servicing of my Mustang!

by from Pawleys Island, SC |

Showed up and they took care of my car immediately. Even took care to avoid doing anything with my wheels which had just been painted. Very quick and thorough service.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

Service Department

by from Pawleys Island, SC |

Service is always good but someone should say how long the wait will be. 3 hours for an oil change is a bit much. Quick Lube should not be the name of this service. Will be back but was very disappointed.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Guest services

by from Pawleys Island, SC |

Very friendly and helpful staff. Always a pleasure.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Overpriced services

by from Pawleys Island, SC |

I really dislike bringing my car to the dealershiip cost of repairs are so inflated it is unreal We are at the mercy of Ford I will never buy another Ford product This was my first and it will be my last

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer

by from Murrells Inlet, SC |

Staff as usual very helpful. It's a pleasure to do business with you all..

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


3.0 out of 5.0

Good deal on tires, poor repair work

by from Murrells Inlet, SC 29576 |

Jason got a good set of tires at a fair price. However, it turned out that you do not have the tools necessary to align a BMW. In fact, the rear, which was supposedly aligned, was worse than the front - I have the computer printouts if you are interested. It took it to Merchants Tire in Murrells Inlet and they got both the front and back properly aligned with a 6 month guarantee. That's why you didn't get top marks.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Tidelands Ford gets a 5 Star review by me!

by from Pawleys Island, SC |

I have recommended your dealership to others as it is a quality product being delivered. Great Job as always!!!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very good service

by from Pawleys Island, SC |

Staffs very professional and helpful.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Best auto dealership I've ever worked with"

by from Pawleys Island, SC |

Excellent service as usual!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 87 reviews)