Johnston Ford

615 James Bowie Drive, New Boston, TX 75570

Average Ratings

5.0 out of 5.0
31 out of 31 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 31 reviews
5.0 out of 5.0

Best Dealership Ever

by from New Boston, TX |

Camille was incredibly patient with us and helped us find a vehicle both my wife and I love. When we were approved for financing with a decent rate, Camille was able to call the bank and get that rate lowered even more. This dealership goes above and beyond what the are expected to do in order to make sure their customers are happy and taken care of.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

vehicle purchase

by from Maud, TX |

people were easy to talk with, worked hard to find vehicle that fit my budget, will be my first stop on my next vehicle purchase

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great services

by from New Boston, TX |

I purchased 2014 escape. Kerry was very helpful while I looked between three different yrs of escape. Cynthia did my app fast when I got approved I was notified but still not being pushy about a sell. When I made decision Cynthia did my paperwork very fast. Kerry showed my all my options/prices on every escape I asked him about. When I got it he showed me how to worked inside. I will be back might be few yrs but I will be back.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service and friendly people

by from Texarkana AR |

We stopped in on a whim just to see if we could get a decent trade in on the 2012 Ford Explorer that we had purchased at Johnston Ford three years ago. Everyone there was so friendly and helpful. We drove home in a 2015 Ford Explorer. The whole process was easy and not at all stressful. I definitely have and will continue to recommend Johnston Ford.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great services and wonderful experience

by from New Boston, TX |

I purchased a 2015 Ford Fusion from Johnston Ford and the service delivery was outstanding and I would highly recommend dealing with them.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from New Boston, TX |

I always have a good experience. Everyone is very friendly and some even know your name.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service department!

by from New Boston, TX |

I always have a very positive and pleasant experience when getting my autos serviced. The employees at the dealership are always very friendly and courteous. I could not ask for a better place in which to do my business!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service of F-250

by from New Boston, TX |

The serviced was great. My appointment was at 1 PM. The staff was ready to service my vehicle upon arrival. there was no waiting time.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Service Department

by from New Boston, TX |

My experience was wonderful. The Service Manager is great to work with and the shop work was quick and has been dependable.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Affordable, helpful and personable staff

by from New Boston, TX |

2012 Ford Flex purchased recently. Staff very friendly and helpful with no high pressure. Warranty repairs done professionally. Maintenance job done quickly and affordable too.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 31 reviews)