Pugmire Ford Carrollton

1 Ford Way, Carrollton, GA 30116

New 888-551-8470 New 888-551-8470
Used 888-323-9205 Used 888-323-9205
Service 888-453-5740 Service 888-453-5740

YOUR TRADE IS ALWAYS WORTH $500 MORE AT PUGMIRE!


Average Ratings

4.2 out of 5.0

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  1-10 of 30 reviews

Featured Review

5.0 out of 5.0

NEW CAR PURCHASE

by from Carrollton,GA |

Everyone at this dealership was very friendly and very helpful in my recent purchase.

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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Car Buying Experience

by from Villa Rica, GA |

I was treated with respect and honesty! Victoria and Jerrell worked diligently to assist me! The finance manager got me an excellent rate and extended warranty for my 16yo daughter's first car!

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The best in Service.

by from Carrollton.ga. |

We are so very grateful to you all, I called the dealer on christmas eve and and got a young lady of whom I will say was very nice in the service dept, I told her our problem with a dead battery , our car only has 33000 miles on it and my wife was stranded at home trying to get to work. She sent out a man to jump off our ford fusion and helped my wife get it to the dealership, you all preceded to put a new battery in it and got her on her way. I am so appreciative of your personnel, they went beyond our expectations on this , this is why I bought a car there, you all are the best in carrollton especially during the holiday season. I would like this young lady and the young men to be commended on a job well done, We thank you so much. Elaine and Sam Berry

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Dealership and excellent maint. department

by from Carrollton Ga. |

Our family has purchased 4 vehicles from Pugmire in Carrollton, the experience has been a pleasure each time. We continue to have all of our vehicles service there. Jeff in the maintenance department provides excellent service and t a reasonable price. I highly recommend there facility to anyone.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

customer service

by from Lithia Springs Geprgia |

In June my husband and myself bought a Lincoln MKS from Pugmire in June ,there were somethings we were not satisfied with so we returned the car the next morning and gave our concerns,we left the car there and three days later we went back to the dealership to speak with the manager,the manager was very rude verbally abusive with his tone and told us we had to take the vehicle without our concerns being addressed because we brought the car and if we did not take the car it would stay on the compound untill the bank repose the car,we left the car on the car lot because we were not satisfied with what he told us and how he spoke to us,he was very condescending and had no care for the customer,the internet manager by the name of Victoria called us when we left the dealership and did her best to take care of this situation she sent us to the other dealership in Marietta to see if we saw another car that we was satisfied with she understood our concerns and went above and beyond to make sure we were happy,The persent manager is no kind of business man his concern is not for the company because he is not making sure the customers are happy,because of him I would not recommend any any body there,now if the internet manager was manager of that store I would surely be obliged to send people there she"s very professional and knows that the car business is a people business and not a car business because without the people to buy the cars there was not going to be any business.

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Shopped for a used car

Does not recommend this dealer

Did make a purchase


5.0 out of 5.0

Great buying experience!

by from Carrollton, GA |

Thanks to Victoria, Mark, Dave and Jeff! Will recommend!

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Came in for service or repair

Does recommend this dealer

Did make a purchase

Pugmire Ford Carrollton responded to this review

June 12, 2015

Christy, thank you for your feedback. I am glad to know that Victoria, Mark, Dave, and Jeff were so instrumental in your car-buying process. I will be sure to share your comments with them. If there is anything else that we can do for you, please don't hesitate to reach out. Best,Jacob Strevel - Jacob@pugmire.com


5.0 out of 5.0

Excellent experience

by from Carrollton, ga |

Process was hassle free. The salesmen worked with me on a payment that fit within my budget and got me the deal I wanted.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Pugmire Ford Carrollton responded to this review

May 20, 2015

Thank you for taking the time to write about your experience with us, Justin! At Pugmire Ford of Carrollton, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. I apologize for taking awhile to address your review, but please don't hesitate to contact us if there is anything we can do for you. Jacob Strevel Jacob@pugmire.com


5.0 out of 5.0

SUPER SERVICE!!!!!!

by from Carrollton, ga. 30117 |

It was avery smooth process and a great experience. The Ford vehicles we purchased made it out 4th vehicle from Pugmire Ford Carrollton.

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Pugmire Ford Carrollton responded to this review

May 20, 2015

Kenneth, thank you for your kind words and congratulations on your vehicle! We are very happy to hear that it was a smooth process for you as we know buying a vehicle takes time out of your day. Enjoy your new vehicle. I apologize for taking awhile to address your review, but if there is anything we can do for you, please feel free to reach out. Best, Jacob Strevel Jacob@pugmire.com


5.0 out of 5.0

Courtious Comprehensive Service

by from Villa Rica, GA |

The Service Department was very attentive and friendly while clearly explaining alternatives available to correct the problem with my Lincoln LS.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Pugmire Ford Carrollton responded to this review

May 20, 2015

Danny, thank you for your kind words. We are very happy to hear that our team was so attentive and friendly during your visit to our dealership, and that they gave you some insight on your issue! We are driven to offer great customer care and we strive to provide the best service experience. Thank you again! I'm sorry it took some time to address your review, but if there is anything we can do for you, please feel free to reach out. Best, Pat McConville -Service Director Pat@pugmire.com


5.0 out of 5.0

Pugmire Ford

by from Carrollton. Ga |

Friendly and fast. They make you feel comfortable. They explain in details what they did and need to do to keep your car running

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Pugmire Ford Carrollton responded to this review

May 20, 2015

Thanks for your awesome review, Ellen! We always make sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! I understand it has been a few months since you wrote this review, but please let us know if there's anything we can do for you. Best, Pat McConville -Service Director Pat@pugmire.com


(1-10 of 30 reviews)