Santa Margarita Ford

30031 Santa Margarita Pkwy, Rancho Santa Margarita, CA 92688

Used 888-577-8360

Average Ratings

4.9 out of 5.0
32 out of 33 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 33 reviews
5.0 out of 5.0

No pressure with great service

by from Rancho Santa Margarita, CA |

I was somewhat dreading on coming in to take a test drive. I was all prepared for the hard sell before I would be able to leave. I was shocked with the "no - pressure" approach. I left feeling oddly confused because I did not have to justify not taking the car on my first test drive. I came back two more times and brought the car. Jim was great, very patient throughout the whole process.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Laid back and easy purchasing experience

by from Foothill ranch, ca |

Harold, jason, and john treated me as family. They were laid back and not intense. They made buying a car painless. Very friendly and conscience of my time. I would definitly come back to purchas another car from that team of people. Harold was especially helpful and caring toward my wife that was nine months pregnant.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service

by from Mission Viejo, CA |

Robbie was fantastic. He is honest, knowledgeable and follows up on every commitment. He made sure we got the car we wanted for a great price. He deserves to be your top salesrep!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

quick and easy buying process

by from santa margarita, ca |

The process for buying my car was quick and efficient. Ididn't feel pressured. I felt as though the Ford team was trying give me what I needed so I walked out feeling that I got a fair deal.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service A to Z

by from Rancho Santa Margarita, CA |

Ryan was gracious and very helpful and willing to accommodate me and my disability. He wanted to help me in any way possible. He even cleaned out my old trade-in for me!

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Customer Service
Buying Process
Not Applicable
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful salesperson, great service, friendly enn

by from Orange, Ca |

Erik, our salesperson, was exceptional. He was helpful, responsive, fair, and an excellent representation of your dealership. Jonathan in finance was helpful and a pleasure to work with as well.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, great facilities

by from Rancho Santa margarita, ca |

tom glockner was the best car salesman I have ever encountered. He listened well, he was fast and efficient and all with a smile! My brother is already set up to purchase his next car....through Tom!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

GREAT SALESMAN!!!!!

by from Rancho Santa Margarita, CA |

Our Salesman, Rob. He not only answered all our questions, he was honest and easy to like from the moment we met him. The overall experience was a positive and friendly one.

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Customer Service
Buying Process
Not Applicable
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great People, Great Cars and a Great Experience

by from Rancho Santa Margarita, CA |

We had a great salesman. Robbie made sure we got everything we wanted and was available for for all our questions and multiple test drives.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

One of the best car buying experiences i have had

by from Corona, California |

My representative was excellent and the man in the finance department was also terrific. The property was clean and well organized and the sales people were not pushy.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(1-10 of 33 reviews)