John Thornton Chevrolet

1971 Thornton Rd, Lithia Springs, GA 30122

Average Ratings

4.9 out of 5.0
96 out of 98 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 98 reviews
5.0 out of 5.0

Hassle-free service

by from Marietta, GA |

Every one was very nice to deal with and kept me informed about what was going on with my car. The man at the Thornton reception desk made sure I was taken care of and arranged for rental car company to pick me up, told me what to expect at the rental agency and assured me Chevrolet would pay for rental while recall work was done. So hassle free - thank you!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

oil change

by from Lithia Springs, Georgia |

Could have been a bit quicker. 3 hours on a Monday morning a bit much for an oil change. But otherwise good.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service and Wonderful Personel

by from Lithia Springs, GA |

We worked a lot with Joe, and it was an absolute pleasure working with him. I will highly recommend anyone looking for a new car to ask for Joe.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great services

by from Lithia Springs GA |

Went in for regular maintanance and a widow problem was surprised they could get me in originally they said the following week but done it in the same day. Great costermer service

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service, super clean facility & friendly

by from Lithia Springs, GA |

staff was very friendly; greeted me with a smile when I walked in the door and the wait was minimal! Definitely found a lifetime customer!!!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Top of the Line Car Dealership...Great Staff

by from Lithia Springs, GA |

We purchased the 2015 Tahoe from Thornton Chevrolet and we love our new Tahoe. Trey Dettmering was great with assisting us with the purchase. Bray Yerta, who works in Service, also assisted us with the purchase. We can not say enough great things about Thornton Chevrolet. Once again we are please that Thornton Chevrolet helped us with the purchase of our new Tahoe. Thanks so much.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thornton Chevrolet

by from Lithia Springs, GA |

Dan Battle is a complete professional. Thornton is first class all the way around. Dave Taylor, Ash Sidik, Dan Battle, all A-players.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Salesman

by from Douglasville, GA |

I don't usually respond to reviews; however, with such great service provided to us, I had to submit this review. I had never visited the dealership before and did not have any referrals to this dealership so I wasn't sure what to expect. However, we were treated like all customers should be treated. Steve provided excellent service the entire time while we were there. We could not have asked for anything more.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Service

by from Atlanta, GA |

terrance hill displayed an exceptional amount of professional and he earned my trust. I would recommend family and friends to this dealership.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Douglasville, GA |

Everyone I have dealt with has done everything possible to ensure the purchase of my car and the subsequent trips to the service department have been first rate. I would like to commend my salesman, Mr Myrick, the manager, Mr Boyd, and Allen in the service department. This has been my first experience with John Thornton but it will not be my last. I look forward to future purchases and service from your excellent team!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(11-20 of 98 reviews)