Capital Ford Lincoln of Wilmington

4222 Oleander Dr, Wilmington, NC 28403

Average Ratings

4.9 out of 5.0
475 out of 477 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 477 reviews
5.0 out of 5.0

Customer Service

by from Southport, North Carolina |

I had to have regular service performed and transmission checked plus navigation. All was done in a reasonable time

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Outstanding Customer Service

by from Southport, NC |

I just purchased a 2016 Lincoln MKX. I couldn't have asked for better customer service as well as guidance when I ordered my car a few months ago. I am excited about doing business with Capital Ford Lincoln of Wilmington and looking forward to the same wonderful customer service for general maintenance and future service as I own this car.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great buying experience!

by from Winnabow,NC |

We were looking for a new SUV. We got an internet quote and made an appointment for a test drive. Capital Ford was very welcoming and not pushy. They were upfront about the price, and the incentives. They also let us have an over night test drive, which was truly very helpful on our decision.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful service

by from Wilmington, NC |

The most wonderful service it have ever had at a dealership

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car serviced

by from Leland, nc |

Went off without any problems. Was taken on time and the car was done when promised.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service best prices

by from Fayetteville , North Carolina |

We needed a particular set of features on the truck we wanted. When I saw the truck we wanted on the website I sent an email inquiry. Within minutes we received a response that included the best price we had found anyplace. Most dealers wouldnt even talk about price without us coming in, but with our work schedules we just didnt have hours to spend hashing out the details. This is how buying a new vehicle should be. Staff was professional and knowledgeable.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Senior Pastor

by from Wilmington, NC |

Always an excellent experience. The staff at the dealership is always extremely nice and Chris and Joyce who handle my 2013 Navigator L are always ensuring that I have a loaner car while the vehicle is being serviced. I could not ask for a more nicer group of people to assist me with my vehicle servicing needs. Mr. Barbour also takes time to speak with me whenever he sees me. He never walks past me without saying: "Reverend, how are you?" I just love the Capital Ford/Lincoln dealership.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Another outstanding service experience

by from Wilmington, NC |

From the time I walk into the Service Dept. until my serviced vehicle is turned over to me, I am made to feel like I am their most important customer. Of course, the maintenance service is always high quality and timely.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Thanks

by from Wilmington, NC 28405 |

Walter Glover was very good, thank you. I liked the car and he worked very hard to get it done. The car is running great so the prep was done right.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wonderful people.

by from Winnabow, NC |

Had a great experience buying a new vehicle. Everyone was very helpful.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 477 reviews)