Carriage Nissan

Carriage Nissan

2400 Browns Bridge Rd, Gainesville, GA 30504

New 877-579-2546
Used 877-878-9617
Service 888-611-6997

Come experience The Carriage Difference, and see why Georgia Nissan Drivers have voted us #1 in the state!

Average Ratings

4.3 out of 5.0
54 out of 65 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    21-30 of 65 reviews
5.0 out of 5.0

Fast and friendly service

by from Gainesville, GA |

Called in for a service maintenance appointment - very prompt and courteous service rep (Bo). Everything was a breeze from the check in to the check out. Could not ask for a better experience. #Carriagerocks

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

never again

by from North ga |

I will never buy from this dealer again. After signing paperwork they said there was a mistake and not only did our interest rate change so did the length of the loan. Our brand new truck also ended up in the shop twice in the first 5 days!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did make a purchase

Carriage Nissan responded to this review

September 25, 2013

Hello, my name is Sharon Seiter, and I am the Customer Relations Manager of Carriage Automotive Group. I sincerely apologize for the negative experience that you had with us recently, and can assure you that is not the way we intend to do business. I would like to speak with you at your earliest convenience, to learn more about the situation, and also to see if there is anything we can do to rectify it. Sincerely, Sharon Seiter Customer Relations Manager 678-717-0338 direct line sseiter@carriageautogroup.com


5.0 out of 5.0

Great Experience

by from Gainesville, GA |

Great folks to work with. It was the easiest and fastest car purchase I've ever had.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Came in for service or repair

Does recommend this dealer

Did make a purchase


3.0 out of 5.0

Online Shopping Experience

by from Tucker, GA |

The rep was prompt in their response on my inquiry on the car. I responded to their questions, but their system kept asking me to respond and the rep kept saying they had not heard from me yet. During my shopping I had found a better deal and I let them know that but they never seemed to get my reply. I ended up buying from someone else.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Carriage Nissan responded to this review

October 8, 2013

Sorry to hear that your experience with our online system was less than satisfactory. We were experiencing technical difficulties during the month and this lead to a lot of confusion in our processes. We are disappointing to hear that you purchased somewhere else but thanks for giving us the opportunity and in the future please consider us when you are looking for a vehicle. Thank you and have a blessed day!


5.0 out of 5.0

Great Dealership.

by from gainesville ga |

My overall experience with Carriage Nissan was great, The sales people are wonderful and very nice, and answered all my questions about my new Altima. I would highly recommend this dealership to others. and enjoy coming back to purchase my next Nissan in the future. Thanks again Carriage Nissan

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Carriage Nissan responded to this review

October 8, 2013

Glad you had a wonderful experience with us and thank you for the kind words :) Have a great day!


5.0 out of 5.0

Amazing customer service

by from Gainesville GA |

I was impressed with this dealership, because they were the only ones to give me information regarding my interest rate and payment before making the trip to see them. They got me on the college graduate program with ease. They had ALL paperwork ready for me when I arrived, so it was just a matter of signing the paperwork. This is the most hastle free purchase I have witnessed.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fast Friendly Service

by from Gainesville, GA |

Fast, friendly service. Kept me informed at all stages of the purchasing process. Offered alternatives as I selected the vehicle I eventually purchased. A great experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

CARRIAGE NISSAN ROCKS

by from LULA, GA |

ANDREW MET US AT THE CAR THE MINUTE WE STEPPED OUT OF OUR CAR. HE WAS HELPFUL , AND COURTEOUS, AND WILLING TO GO THE EXTRA MILE TO MAKE SURE WE GOT WHAT WE WANTED, AND SPENT WHAT WE WANTED. ANDREW WAS IN TRAINING SO DUSTIN HELPED HIM. COULDNT HAVE ASK FOR TWO SALESMAN TO BE ANY MORE HELPFUL. WILL DEFINATELY BE RECOMMENDING CARRIAGE NISSAN. FROM ANDREW DOWN TO THE LITTLE GIRLS THAT HELPED GO OVER EVERYTHING IN THE CAR, THEY WERE ALL GREAT.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Carriage Nissan responded to this review

September 26, 2013

Hey Chris, Thank you so much for the kind words! We are all delighted you chose us for your new Nissan and happy you had a blast during your buying experience! Have a great day :) Sincerely, Christopher Basha General Manager


1.0 out of 5.0

Worst experience

by from Atlanta |

Worst Experience. I called them for a new nissan leaf, they quoted a price on the phone, then when i went to dealership after driving 25 miles, they refused to entertain the phone price. They indicated that the salesman had left for vacation, and the sales manager (Carl Eunice) committed that once he is back and if he admits quoting that deal, they will honor it whatsoever. Salesman Chris, comes back from vacation, admits that he misquoted the price but refuses to make that deal. Sales Manager Carl also, blatantly refuses to talk. After this ordeal, i was talking to a friend, and who related a similar experience where he was quoted a different price on phone, and when he went to dealership got refused. I own a nissan and in market to get more, but i will never go to this dealership.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase

Carriage Nissan responded to this review

August 1, 2013

Hello, my name is Sharon Seiter, and I am the Customer Relations Manager of Carriage Automotive Group. I sincerely apologize for the negative experience that you had with us recently, and can assure you that is not the way we intend to do business. I would like to speak with you at your earliest convenience, to learn more about the situation, and also to see if there is anything we can do to rectify it. Sincerely, Sharon Seiter Customer Relations Manager 678-717-0338 direct line 770-532-6335 main line sseiter@carriageautogroup.com


5.0 out of 5.0

Fantastic Dealership

by from Winder, GA |

I have purchased two wonderful vehicles from this dealership. On both occasions, the Sales Manager (Carl Eunice) and Sales Associate (Brad Roberts) went out of their way to make me happy, treat me with respect and find the perfect car for me. I had special needs and requirements as far as the vehicle type and the related finances. They were able to take care of both things in a very kind way, never made me feel as though I was asking for too much and handled things quickly and with resolve. I use a wheelchair and require hand-controls to be able to drive a vehicle. They were kind enough to hold my vehicle until I was able to arrange for the hand-controls to be installed at another company. Then they delivered that vehicle for me to that company and relieved me of a great burden of trying to find someone to drive the car for me. Their showroom is spotless and beautiful, there was free popcorn, homemade cookies and bottled water available (with other options if desired). I did not experience any pressure while at this dealership. I can wholeheartedly recommend this car dealership. Even if Gainesville, GA is a bit of a drive for you, it is worth your time to visit them and see what they can do for you.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


(21-30 of 65 reviews)