Gilbert & Baugh Ford

Gilbert & Baugh Ford

10195 Hwy 431 North, Albertville, AL 35950

New 855-619-3861
Used 855-497-0401
Service 855-635-0468

**CALL OR BRING THIS AD IN TO ME..TIM JOHNSON.. FOR A FREE TANK OF GAS WITH PURCHASE!!**1-855-497-0401

Average Ratings

4.9 out of 5.0
131 out of 133 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 133 reviews

Featured Review

5.0 out of 5.0

"IT WAS DEFINITELY WORTH THE TRIP"

by from Nashville, TN |

We did a lot of online research until we found a Ford Explorer at Gilbert & Baugh Ford. Tim Johnson, our salesman, even sent us extra pictures of the SUV. There were no surprises waiting on us when we got to Albertville, because Tim had answered every question we had about the Explorer prior to our arrival. He was very upfront and personable, making this the best experience we have had buying a car. It was definitely worth the trip from Nashville.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Gilbert & Baugh Ford responded to this review

January 30, 2014

We thank you for making the long trip you made to do business with us!! we hope your Explorer is doing great, and look forward to doing business with you in the future!!

5.0 out of 5.0

mr. Stephen Johns

by from Guntersville/Albertville,Al. |

Rickie Dobbs is great to deal with his customer service is terrific. I feel very confidant when he writes up my vehicle for service that the job will be completed as I ask. Thanks Rickie for your help as always.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

.....

by from Crossville, AL |

.The gentleman at the desk as you walk in was very friendly and helpful. The only negative I could see was the wait but I wasn't in a hurry that day so it was fine. (over an hour for oil change and tire rotation)

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service.

by from Boaz, Al |

I recently purchased a 2011 Jeep Rubicon in excellent condition at Gilbert & Baugh. It is a great Jeep and was a great price. Thank you for your excellent customer service.

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Customer Service
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

polite, helpful and very nice

by from Albertville, AL 35950 |

The staff was absolutely wonderful in assisting me in my purchase. Cody Conner was polite and a pleasure to work with. He helped me get and pay exactly what I wanted. Will be doing future business with Gilbert and Baker Ford dealership.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchaser

by from Albertville, AL |

very good experience was looking for a new truck stopped by and traded

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Owner

by from Albertville, Al |

2015 F250 King Ranch. Everyone was very helpful...............................................................

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Very Courteous

by from Grant,Al |

My wife,son and I brought in my wife's 2013 Ford Taurus for an oil change. Rickie Dobbs was very courteous and professional. We got excellent service. We will definitely be back.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Experience

by from Guntersville, AL |

The service department at Gilbert and Baugh Ford are always great to work with. Professional work completed in a timely manner!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Satisfied customer

by from albertville,al |

Service was excellent as always,this is one of the reasons I am driving my 6th or 7th Expedition bought there.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service and customer care!!

by from Boaz, Alabama |

As always your staff was kind and Courteous! We are always treat well at Gilbert and Baugh!!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 133 reviews)