Brooker Ford Inc

925 Shugart Road, Dalton, GA 30720


Average Ratings

4.9 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 24 reviews
5.0 out of 5.0

2014 Ford Escape

by from Dalton, GA |

I financed my first vehicle with Brooke Ford Lincoln and I couldn't be happier. The salesman (Randy) was honest and not at all pushy or condescending. The business office was again honest and straightforward and most of all respectful (even with my less than stellar credit). They worked hard to get me the best financing possible. I don't think I'll be using any other dealer in the future.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

I have no idea what you want!!!!

by from Ringgold, GA |

Simply had "The Works" done and waited while the service was performed

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooker Ford Inc responded to this review

January 14, 2016

Thanks so much for the wonderful comments of the team here at Brooker Ford Lincoln. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


5.0 out of 5.0

2013 F150

by from Hixson, TN |

Took care of the problem and thankfully the problem was still covered by the warranty.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooker Ford Inc responded to this review

January 3, 2016

We are happy you enjoyed working with our staff, Deborah. Hope you're enjoying your vehicle, and as always, drive safe!


5.0 out of 5.0

2013 Ford Escape

by from Dalton, Georgia |

Very good service at the service department. Courteous and up quick.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Service

by from Dalton, Georgia |

The staff was very friendly and helpful. My car was in and out of the service department pretty quickly and that is always nice because I didn't have to wait around long.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooker Ford Inc responded to this review

December 9, 2015

Thank you for your positive review, Abbigail. We always strive to provide excellent service with a professional and caring staff here at our location. Thanks for the feedback and strong recommendation!


5.0 out of 5.0

Great Service, friendly snd helpful

by from Dalton, Georgia |

Great, helpful and friendly service with getting my oil changed.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooker Ford Inc responded to this review

December 7, 2015

We are happy you found us so helpful! We sincerely thank you for your business and hope to continue serving you for many years to come!


5.0 out of 5.0

Outstanding Experience

by from Tunnel Hill, GA |

The service manager was outstanding and very professional.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooker Ford Inc responded to this review

December 6, 2015

We are glad you chose our dealership! The staff at Brooker Ford Lincoln always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!


5.0 out of 5.0

Best place to service.

by from Ringgold, Georgia |

Always great to help with my car. They help me know just what I should do to care for it.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Lafayette, GA |

I had my car serviced and purchased new tires. The gentleman who helped me was Jeremy Cropper in the service dept. and he was above helpful and so nice. More companies need more employees like him. Excellent! I will definitely come back and send referrals.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Brooker Ford Inc responded to this review

December 5, 2015

We are happy that we were able to provide a professional, courteous, and engaging experience! Thank you for this feedback!


5.0 out of 5.0

Great service

by from Dalton, GA |

It was a great experience. Everyone was nice and most importantly they were respectful and helpful.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 24 reviews)