- Repair & Care
3 out of 5 people recommended this dealer.
By writing a dealer review you can provide valuable insights to other customers.
by Christina Collins
I requested information on a new Ford Escape. I was not in the mind to purchase, I just wanted to see what they were like. My late husband and I had looked at one back in June, but never really took it for a ride or anything. We ended up purchasing another vehicle at that time. Since then, my husband had passed away and I was wanting to see what we had missed by not giving the car a chance, so I contacted Vic Bailey Ford. I got a response and went to check it out. I never made an appointment, just popped in. Brandon was the gentleman who responded to my online inquiry and Brandon was the gentleman who took care of me when I was there, there was no handing off of the customer at this dealership, which all most all of them do now. That was a definite plus in my book. So, Brandon showed me the 2014, just a tad bit pricey for this widow, but he brought me over to the used area and had a few 2013 that looked great! Mind you I was not looking to buy, This car had to be amazing, not to mention the service, in order for me to make any purchase at this point. I just hate the hole car buying process with all of the paper work and time required to process it. I took the car for a test drive, and was I ever impressed, I had never experienced a 4 cylinder with that much power. My concern is the ability for the car to manage the highway. There's nothing like getting on the highway and your car can't even get out of its own way. This one was great. So, they took a couple of minutes and looked at my trade. They gave me exactly what I wanted for it, very fair. I didn't bring any paper work for verification, nor was I asked for any. This was the most enjoyable car buying experience I had ever had in my entire life. I highly recommend Brandon and the staff at Vic Bailey Ford for your next car purchase. Five Star all the way!