Charles Allen Ford

1717 S 4th St, Chickasha, OK 73018

Average Ratings

4.9 out of 5.0
98 out of 96 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 96 reviews
5.0 out of 5.0

Friendly - great service.

by from Chickasha, OK |

Everyone is very friendly and knows me by name. My car has been serviced in a timely manner each time I have brought it into the dealership. I wouldn't take my car anywhere else. I think you all are the BEST!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

reboot entertainment center

by from Chickasha, OK |

I brought my 2014 F0150 in as the entertainment center kept rebooting very often. I was informed that my truck needed an update. I brought it in they took it and in about 15 minutes it was back. all is fine now because since I got it back it has only updated itself 3 times. the 2nd and 3rd time is rebooted was within about 2 hours of each other. Other than that everything is fine and the service was great

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Courteous helpful people

by from Chickasha, OK |

Courteous helpful people. Working on new facility. Found problem and repaired.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2013 Ford Fusion purchase and routine maintenance.

by from Chickasha, OK |

2013 Ford Fusion. I called the dealership and scheduled an appointment for "The Works" service for the car I purchased at this dealership. When I arrived at the scheduled time, I noticed that the dealership building was under construction and the service department manager was located in a portable building in the parking lot. When I entered the building and gave my name and the schedule and purpose of my visit, I learned that the appointment I made had not been recorded on the schedule. However, they immediately took my car, along with about three others, and performed the maintenance in less than an hour. I am very satisfied with how they handled the "fumble". I care more about how the staff handles problems than whether they occur or not, because small mistakes are a part of every business.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

maintenance

by from Chickasha, OK |

Everyone is very accomadating and friendly. The wait time for an oil change is never very long.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Chickasha, OK |

John Waganer is a rock star! He takes care of us like we are royalty. Thank you Johnny!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Friendly people

by from Chickasha, OK |

Everyone very friendly, as usual. Coffee is good. Everything great, even in construction.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

hard working carpenter

by from Chickasha, OK |

everything was fine you helped when no one else would, I have gotten 2 ford focuses from you and a f-150 truck and have been very satisfied

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Chickasha, OK |

Got a oil change n rotation of tires on our 2014 ford escape. Service was good as well as price.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

neat place, caring people

by from Chickasha, OK |

great place to take care of my flex, love the remodel they are doing.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 96 reviews)