Cross Creek Subaru is your premier retailer for all things Subaru in the Fayetteville NC, proudly serving the Sanford, Southern Pines, Fort Bragg, and Hope Mills NC region. Our mission is to provide our customers with the best automotive buying and ownership experience around, and continually strive for excellence within every aspect of our business. We pride ourselves on going above and beyond to understand your needs, and to demonstrate the respect you deserve and expect. We are a family owned and operated new and used car dealership, who treats all of our customers as if they are a part of our family. Come in and see for yourself!
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Before You Go: Drive your best deal with DIY repairs. Replace broken bulbs and fuses on the fritz. And give your vehicle a good "bath" - wash it and give the interior a scrub.Set Up An Appraisal
19 out of 21 people recommended this dealer.
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In the fall of 2012 my husband & I were searching for a fuel efficient, safe & reliable vehicle to purchase for our daughter who was moving to the west coast to further her education. After a great deal of research we came upon the new 2013 Subaru Crosstrek, which wasn't even on car lots at that time. This led us to our closest Subaru dealership, Sam Johnson's Cross Creek Subaru, where we found not only a great car, but a wonderful family of professional, caring individuals who went above & beyond any car dealership we've ever dealt with. Our initial contact was with CiCi, a gem who works behind the scenes, diligently researching & finding what your looking for. Our sales person Courtney was the new girl on the block & confidently handled our sale along with Tyson whose professionalism made the sales process go smoothly. From there we had the pleasure of dealing with Jennifer, a wiz at closing the financial aspects of the sale. Mr. Johnson personally introduced himself and graciously extended the typical "Let us know if we can do anything for you". Little did we know that within a month of the purchase we would be dealing with a serious car accident that landed our daughter in the hospital and led us to the body shop of Cross Creek Subaru for car repairs. Eddie S. has been fantastic from all aspects of handling repair of the car. He has kept us updated on the repair status every few days and been invaluable in overseeing it's restoration to the great looking, smooth riding vehicle it has been. Our daughter has recovered from her injuries and although delayed, she will soon be moving to the west coast. Our regret with that is that she will be unable to take advantage of the terrific service & perks that the dealership included along with the purchase of the vehicle. Not only have they been professional, but we have had the pleasant surprise of experiencing the Sam Johnson "family effect", from their phone calls to inquire about our daughter's recovery to assistance in questions about the car to a listening ear, always in a respectful manner. We couldn't be more pleased with our experience and we have definitely made Sam Johnson's Cross Creek Subaru a part of our family for years to come.