Garcia Kia

8603 Lomas Blvd. N.E., Albuquerque, NM 87112

Average Ratings

4.7 out of 5.0
28 out of 30 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews
5.0 out of 5.0

Service Visit

by from Albuquerque, NM |

It's always a pleasure visiting the KIA dealership even if it's for auto service or to purchase accessories.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchase of 2015 Optima EX

by from Mountainair NM |

The purchase process was easy and fast we were very pleased with it.

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Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Push over-priced services

by from Albuquerque, NM |

While their service is good, they tend to over-sell unneeded services which run the cost up.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

good customer service

by from albuquerque |

Excelent customer service

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service review

by from Albuquerque, NM |

Always satisfied with the service I get at Kia. The people are great and very helpful.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

routine service

by from ALBUQUERQUE, NM |

Love taking my car here.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Garcia Kia Albuquerque

by from Albuquerque, NM |

Customer service could be better, but in comparison to other dealerships they have move interest in the customers wants and questions than other dealerships in that surrounding area. They allow the cars to sell themselves. People who work in the service department are very kind and helpful. Reception needs to answer the phones, need to know what is going on when asked questions or be quick to have the call transferred to the correct person or department who does know. Finance department makes sales and loans happen. Overall a good experience.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Internet Sales and Finance Manager Great!

by from Albuquerque, NM |

I needed to buy a new car and knew I wanted a Kia Soul. Sheryl is their internet sales guru and she is awesome! She helped me find the car I wanted and was great. She was not pushy, helped me get the best deal, and was personable. Juan is the finance manager and he is also great. He explained the whole process from start to finish and got me a great deal. I recommend Garcia Kia if you can deal with Sheryl and Juan!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Retired

by from Albuquerque, New Mexico |

Was ready on time and cost less than we expected.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

15000 mile service

by from Albuquerque, NM |

went in for 15000 mile service and was impressed by the fact that air filters were not replaced. Tech checked and said that both air filters were getting dirty!! Not enough to replace. Other competitive replaced wife's Elantra filters just for the heck of it...Bought car from Garcia Group dealer.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 30 reviews)