Larry Hill Ford

2496 S Lee Hwy, Cleveland, TN 37311


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 214 reviews
5.0 out of 5.0

friendly personel,fast service

by from cleveland,tn. |

service dept.personel was friendly and service was fast.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Larry Hill Ford responded to this review

May 4, 2016

We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!


5.0 out of 5.0

Great service always

by from Cleveland, Tn |

The staff was very helpful and ready to help, great dealership!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Larry Hill Ford responded to this review

May 3, 2016

Thanks, Buford! We're happy to help however possible. It is our goal for all our staff to provide a positive customer experience and we?re glad you are satisfied. Happy motoring!


5.0 out of 5.0

Great Experience

by from Cleveland, TN |

It was a great experience. My salesman was amazing.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Rick Massey

by from McDonald , Tn |

Best service & dealer ever, Larry Hill is not just another auto dealer they make u feel like a family! Great friendly service and very helpful

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Larry Hill Ford responded to this review

May 3, 2016

Thank you for taking the time to share your feedback with us. We appreciate your business. Please let us know if there's anything else we can do for you.


5.0 out of 5.0

Impressed

by from Cleveland, TN |

Jerry Johnson in the service department was very helpful and friendly as I arrived for service. His accommodation was impressive. Thanks Jerry.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Services and Great Knowledge

by from Etowah, TN |

We purchased a 2016 Ford Explorer Base Model. It was very good service. Yes they were, they were nice, very polite and very helpful.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Larry Hill Ford responded to this review

April 20, 2016

Gary, we are happy you enjoyed your recent experience at our location! Our goal is for all our customers to enjoy a stress and worry free experience. We?re glad we provided this to you.


5.0 out of 5.0

Great customer service!

by from Loudon, TN |

The service department staff are always friendly and professional. I have always had excellent service trust that they will take care of me.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Larry Hill Ford responded to this review

April 19, 2016

We are glad you chose our dealership! Thank you for taking the time to share your feedback with us.


5.0 out of 5.0

Ford Escape

by from Chattanooga, TN |

Great all around experience with all of the staff.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

THe best ever

by from mcdonald,Tn |

Thanks for the great service on my F450 runs perfect now thanks again Mitch Larry Hill is lucky to have a guy like him. Thanks again

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

love the service all around!!!

by from Cleveland, TN |

Really could not ask for better people to work with in the car dealer buisness.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase

Larry Hill Ford responded to this review

April 8, 2016

Thank you for your positive review, Crystal. The staff at Larry Hill Ford always strives to provide personable and excellent customer service. We greatly appreciate your business and thank you again for the review!


(1-10 of 214 reviews)