Don Ledford Automotive

(3.7) 3 Reviews

4595 North Lee Highway, Cleveland, TN 37312

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

Don' t waste your time going there, service poor!

by from Cleveland,tn |

Took my 2011 Certified Chevy Tahoe issue not corrected and they said they did 27 point inspection and topped off fluids when an oil change was due. Took vehicle back for oil change and they said they could change it without a long wait first thing in the morning. Visited that next morning and over an 1 hour and a half wait of wait time, left dissappointed an no oil change. Two visits and still have a banging noise issue and no oil change. Bought a certified vehicle and took it to them and they couldn't fix the issue or even identify in the computer that an oil change was due under warranty. Sad excuse for a Chevy Dealer and a big waste of my time!

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

2012 Chevy Traverse

by from Cleveland TN |

Our experience in purchasing our new-to-you vehicle was very pleasant. The sales staff was always more than willing to help, very knowledgeable, and eager to please. This is our first time dealing with them, even though both my husband and I have lived withing 10 miles for over 20 years and it definitely won't be our last time. Doug Clark was a huge help in the always stressful negotiating and more than great company through the whole process. I will be looking here first for all our future purchases.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

The place to go for service!

by from Cleveland, TN |

I have a 2008 Avalanche, let me tell you this place is rocking. I did not purchase the vehicle there but I get all my service done there, I have never felt ripped off, always felt like any business with them was handled professionally, always gotten me fit in the next few days. They have a beautiful waiting areas, you can separate your self from the kiddos, they also have free wifi so you can get work done while you are waiting for service, Will not go anywhere else for service now.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)