Don Ledford Auto Park

1900 Congress Pkwy South, Athens, TN 37303

New 866-566-6234 New866-566-6234
Used 866-708-6747 Used866-708-6747
Service 877-438-4093 Service 877-438-4093

Fastest growing GM Dealer in Eastern Tennessee!


Average Ratings

4.5 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 36 reviews

Featured Review

5.0 out of 5.0

Great Services, Clean Facilities, Friendly Staff

by from Athens, Tennessee |

The customer service folks always greet me cheerfully and by name when I take my car in for servicing. The personal attention they give me encourages me to return time and again. I will continue to use Don Ledford Ford for my oil changes, tire rotations, etc. Friendliness means whether or not I continue to use any business. Peggy Giddens

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Amazing Dealership

by from Athens, TN |

Amazing! Friendly and they go out of there way to make sure everything is taken care of. thanks! I even got a hug. :)

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service clean facilities

by from Athens Tennessee |

Your service department is fantastic. A good comfortable waiting area means a lot. Your service department representative "Alecia" is very courteous,knowledgeable and helpful Thank you

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from Athens, tenn |

Everyone was perfectly wonderful, I love my Silverado.couldn't ask for better at all...fantastic.. Fast and easy...nice building, nice people, great deal, lot of fun

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Engine replacement

by from Evensville, Tennessee |

The service was beyond Outstanding. My vehicle required a new engine. This was Wednesday. An engine was ordered and delivered late Thursday. I was required to travel out of town Monday. The shop foreman promised me my vehicle would be ready Friday afternoon. I was able to drive the vehicle home Friday afternoon 4:00 PM. Congratulations and Thank You for your outstanding service.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Not Applicable
    Customer Service
  • Not Applicable
    Buying Process
  • Not Applicable
    Quality of Repair
  • Not Applicable
    Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Outstanding service

by from Evensville, Tennessee |

I was given a King's welcome and the services to be performend were explained in detail. Everyone was friendly and courteous. The staff exemplyfies the motto "Service with a smile". My compliments to Alecia Pack.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service on purchase of new vehicle

by from Cleveland, TN |

With the excellent assistance of my sales person, John Arbuckle I found what I was looking for and purchased it. The transaction was completed efficiently

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Not Applicable
    Quality of Repair
  • Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Not Customer Friendly

by from Georgia |

I called them about a used car, I spoke to a salesman, he said he would check on the car, and he never called me back. I called back the next day, they did not want to deal with me...............and I had cash!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Athens, Tennessee |

Everyone is very friendly and helpful. You really need to put some kind of anti-skid stuff on the floor going in and out of the service area. It was wet from rain and I almost slid down but I caught myself. I twisted my foot and it even took the nail polish of two of my toenails.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

not happy

by from athens Tn |

The salesman after coming out with a smile, seemed to help me with everything until the deal was made. After the vehicle sale was final they acted like they didnt want me on the premises. So overall I felt like the sale was the main goal and not customer loyalty. Its all about the money and not customer loyalty.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did make a purchase


(1-10 of 36 reviews)