For us, "customer service" means making your car buying experience as easy and enjoyable as possible. You'll find a number of ways that we make customer service the basis of buying and owning a car from our dealership!
5 out of 5 people recommended this dealer.
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by Dale Holadia
I just purchased 2 2014 Silverado LTZ's from West and the experience was exceptional! West took all the time needed to answer all my questions and located both trucks the color and with the options my wife and I wanted. He answered all emails, text and phone calls promptly. I purchased a truck from West 12 months ago and was so impressed as soon as we new we wanted new vehicles I knew who I was ging to call. Both deals were made over the phone and with no hassel. If you are looking for a honest, upfront, dedicated customer service dealership Phelps Chevrolet in Greenville is the place and ask for West Phelps. It was well worth the drive. Even after the purchase they stayed late to go over all the details of the vehicle and never made me feel rushed and answered all of my questions. I have purchased from a lot of dealerships all over eastern NC and have never had such a positive buying experience as I have with Phelps for the last 3 purchases.