Hastings Ford

3013 E. 10th Street, Greenville, NC 27858

Average Ratings

4.9 out of 5.0
216 out of 217 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 217 reviews
5.0 out of 5.0

Very helpful

by from Greenville, NC |

No one likes to be told that the car they bought new 11 months earlier has a clutch assembly problem. The people I've been dealing with have been very helpful. I am currently waiting for the clutch assembly kit to come in so the repair can be done. I have been told that it may be a one or two day job and that they will furnish a car for me during that time. This is my fourth Ford vehicle and Hastings Ford has always been very helpful. The waiting area is kind of small and was a little cold the morning I was there.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service

by from Greenville, NC |

have had several service experiences. very professional, helpful and courteous staff

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and great customer care.

by from Pikeville, NC |

I have a 2011 Ford F-150 that needed a couple of issues fixed. I made an appointment for the day and time I wanted. The staff was very friendly when I arrived. They kept me updated on the issues located and the actions being taken to correct them. The services were completed earlier than than expected. I am very satisfied with the work performed and with Hastings' customer service. For those reasons, I will recommend Hastings to family and friends, plus I will highly consider them for future purchases.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2013 Fiesta

by from Greenville, NC |

Service and staff were great! The car (2013 Fiesta)needed a new clutch, it sounds and drives better than the day I bought it. I think it has needed a clutch the whole time but was told a few days after purchasing it that that was the way it was supposed to sound and drive by the service guy. He gave me a printout to explain the transmission. Just to let you know though, recently it did get worse with vibration and tires spinning like they couldn't catch to take off. When the clutch was replaced all of the other clicking sounds stopped as well. I feel like I have a new car!

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Hastings Ford

by from Greenville, NC |

You were very prompt in doing an inspection for me.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great price and service

by from Greenville, NC |

I have brought 17 new vehicles from Hasting Ford since 1997 very satisfied

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New vehicle purchase & service existing vehicles

by from Greenville, NC |

Staff friendly and helpful. Enjoyed doing business with them.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, clean facilities

by from Greenville, NC |

F150, service excellent, staff courteous and a pleasure to work with

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Buying Experience at Hastings Ford

by from Greenville, NC |

Purchaed an Ford F150. This makes the 7th vehicle purchased from Hastings over the last 11 years. We love doing business with Otis, our sales professional. He is always a pleaseure to work with. Doug and Kenny are awesome to work with as well.

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Car Service Oil Change and Tire Rotation

by from Greenville, NC |

The service was outstanding keep up the great work. Thank you P.S. See you on my next service

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 217 reviews)