Parkway Ford Lincoln of Lexington

P.O Box 844, Lexington, NC 27293

New 888-861-6102 New 888-861-6102
Used 888-390-0458 Used 888-390-0458
Service 888-322-3565 Service 888-322-3565

Up-front People / Upfront Prices


Average Ratings

4.8 out of 5.0

Customer Service
Buying Process
Quality of Repair
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  1-10 of 187 reviews

Featured Review

5.0 out of 5.0

Great experience.

by from Lexington, NC |

I was at Parkway Ford due to a recall on my 2008 Ford Escape for the power steering. When calling to make an appointment, person on phone was very courteous. After arriving, everyone greeted me and asked if I needed anything while I waited. I was only there 25 minutes and my car was ready. Frankie was person who came to waiting room to go over their service prices, etc when my next service is due. She was so nice. While I was on way to waiting room, polite salesman came up & asked If he could help me. I told him why I was there. He offered to show me new Escapes if I was interested. When I told him I wasn't ready yet since mine was paid for, he did not pressure me at all. Just ask to keep them in mind when I am ready. Very positive experience. I will be back. Thank you.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2013 Escape

by from Thomasville, NC 27360 |

2013 Escape. Another recall repair. Looks like too many recalls. Tires wore out at 35,000 miles.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Parkway Ford Lincoln of Lexington responded to this review

January 29, 2016

Hi, Ricky, we are happy you had a pleasant experience at our dealership. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


5.0 out of 5.0

Superior Service Dept.

by from Lexington, NC |

I had to have my brakes replaced for my Crown vic. I started to have another place do the job, but they didn't use Ford parts. I chose Parkway Ford as they had a decent price going on for the service. They took me home and when they were finished, they picked me up. You can't beat that kind of service. I have nothing but praise for this service dept.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Helpful staff.

by from Lexington, NC |

I had the Works & State Inspection done on my car . The staff was very helpful & nice . The price was also reasonable . Thank you .

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Parkway Ford Lincoln of Lexington responded to this review

January 17, 2016

We are glad you chose our dealership, Suzanne. If you ever need any help, please give us a call!


5.0 out of 5.0

carol newsome

by from Lexington, NC 27292 |

Service dept- is always very friendly-helpful and very efficient in all things---VERY satisfied!!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Cylinder misfire ends well

by from McLeansville, NC |

They diagnosed the problem, and made a recommendation on how to avoid it going forward. It took a little longer than I would have liked, but then again, I didn't have an appointment. When the cylinder misfired, and the engine light came on, I took it in anyway. They still had me in and out in about two hours, and that also included a tire rotation and oil change. Not bad overall.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

Good Salesperson: Jessie

by from Pfafftown, NC |

Jessie worked very hard on behalf of the sale, and his efforts are appreciated.

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best dealership

by from Lexington , North Carolina |

Staff was friendly and made you feel welcomed! Everything was clean and looked organized.

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5.0 out of 5.0

XXXXX

by from Lexington, NC |

Ford Crown Vic 2001. Service was great. Staff was very friendly and the work did not take very long.

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Does recommend this dealer

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Parkway Ford Lincoln of Lexington responded to this review

December 24, 2015

Hi, Linda, we are happy you had a pleasant experience at our dealership. Please do not hesitate to give us a call if there is anything we can do for you.


4.0 out of 5.0

No problems here

by from Denton,NC |

No problems here, nice people, good service. all you could ask for.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Parkway Ford Lincoln of Lexington responded to this review

December 11, 2015

Hi Roger, We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. Feel free to stop by if you ever need any more help.


(1-10 of 187 reviews)