McNelly-Whaley Ford Lincoln

(3.7) 3 Reviews

750 Dolly Parton Pkwy, Sevierville, TN 37862

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
4.0 out of 5.0

They have the nicest people to work with there!

by from Maryville, TN |

Everyone was super friendly and it was just as I expected from a place that still has small, home-town values. I felt right at home and they treated me like family.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


2.0 out of 5.0

They are hard to deal with.

by from Kodak, Tn |

I Don't know of anyone that has dealt with them. They are hard to deal with. I have tried at least three times no more. I went else where for my business. I couldn't buy in my own home town. Too bad, maybe others can. They never would call me back after they were supposed to.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good car buying experience

by from Pigeon Forge, TN |

This was without a doubt one of the most stress free and comfortable car buying experiences I have ever had. My wife and I were approached immediately upon arriving on the lot and greeted with enthusiasm. The salesman showed us several cars that he felt met our criteria and was knowledgeable and patient. When my wife decide on the car she liked the negotiation on price was straightforward and quick. We feel like we got a great deal and my wife is very happy with her new Ford.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)