Mike Brown Ford-Subaru of Spruce Pine, LLC

10992 S Highway 226, Spruce Pine, NC 28777

Average Ratings

4.8 out of 5.0
37 out of 37 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 37 reviews
5.0 out of 5.0

Friendly sales staff and service department.

by from Spruce Pine, NC |

Subaru Legacy. The sales and service department have always been friendly and helpful to me.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

great services

by from Spruce Pine, NC |

Got an oil change on my Subaru Forester 2012. They were really fast. They did a great job!!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Patricia Gouge

by from Spruce Pine, NC |

The reason that I called your Dealership was because of your dedication to the Mitchell County Humane Society, I am a volunteer at Avery Humane & a very BIG supporter of animal welfare.I was lucky to get Richard McKinney as a salesman. I called to ask if there we're any available 'Crosstreks' to test drive & met with him the next day. Being a woman, I normally HATE the whole car buying experience, Richard made it easy! There was no pressure, no opinions, just honest observations. Long story short, I am now the proud owner of a 2014 Crosstrek!! I will also be attending the next animal adoption on the 24th. A puppy AND a new car, what could be better!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service, great people

by from Spruce Pine, NC |

I have been dealing here for years. Staff is always great. I will be back to trade for a 2015 F150.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mr. amd Mrs. Charles Horne

by from Spruce Pine, NC |

Staff was very helpful. They even honored a coupon we had from a competitor.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car service was great

by from Spruce Pine, NC |

I have a 2012 Forester.I had my car serviced and a tire rotation. I was very happy with the bill, it was very reasonable. Also the staff did a great job and were very nice. I like the change of management it is much better.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Crosstrek service

by from Spruce Pine, NC |

Service was excellent and timely. The staff was pleasant and helpful.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and friendly customer service :)

by from Spruce Pine, NC |

I took my Ford Explorer in for a Recall. Personnel (Catherine) were very nice, on time and did everything great!

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Quick Repair

by from Burnsville, NC |

I had a nail in my tire and tire pressure kept going down. When I called.. they took me and got the tire fixed and back on the road in a hurry. I was impressed with the speedy service.

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Spruce Pine, NC |

Ed and staff offer great service. Ed went beyond call of duty by removing mud from the inside of my vehicle. Thanks Ed keep up the good work !

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 37 reviews)