Ted Russell Ford - Kingston Pike

Ted Russell Ford - Kingston Pike

8551 Kingston Pike, Knoxville, TN 37919

New 888-815-7152
Used 866-591-6760
Service 877-535-2227

"Knoxville's #1 Volume Ford Dealer"

Average Ratings

4.2 out of 5.0
30 out of 37 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 37 reviews

Featured Review

5.0 out of 5.0

Outperformed Competition

by from Chattanooga, TN |

2nd Truck bought at Ted Russell Ford. Doug Jenkins and Doug Peek made for a seamless purchase process. Outperformed the competition back home. Would definitely recommend. Ted Russell Ford Kingston Pike- Excellent!!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

5.0 out of 5.0

Crossville Shopper

by from Crossville TN |

Awesome service from Abby. Would definitely buy from again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Good Selection of F150's

by from Knoxville TN |

Very good experience. Good selection of F150's. Would recommend and would buy from there again.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Andy was great!

by from Knoxville TN |

Andy was great and everyone was very nice. Best experience I have had buying a car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A Pleasure to Deal With

by from Knoxville TN |

Great Experience! Abby and the dealership were a pleasure to deal with.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Abby was Wonderful!

by from Knoxville TN |

Abby was wonderful and very informative about our new vehicle. Thank you to all of the staff that helped us find our new car.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Wasn't pushy at all

by from Knoxville TN |

Looking for new pickup and found it at Ted Russell. Abby our sales associate was extremely friendly and helpful. She was very knowledgeable and wasn't pushy at all. Would recommend Ted Russell to anyone.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Customer Service

by from Knoxville TN |

Great customer service. Andy made the process easy and stress free.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Information

by from Powell TN |

Very helpful and kind, my sales person told me about all the rebates and trade in information.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from Knoxville TN |

The Service I received at Ted Russell was excellent. They were very professional and courteous.

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Timely and Comfortable

by from Knoxville TN |

The buying experience was timely and comfortable for my stunning blue Fusion!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 37 reviews)