Basney Honda

(3.7) 3 Reviews

3820 Grape Rd, Mishawaka, IN 46545

Average Ratings

3.7 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
1.0 out of 5.0

Buyer Beware!!!

by from Michiana |

We thought we had a great deal on a new Odyssey until we went back to pick it up. When we sat down to sign the papers the deal changed from what was originally agreed upon. Now suddenly packages that we originally included in the deal had been removed from the car they were going to sell us. When we balked at the change the sales manager just argued with us even though it was there in black and white on their own paperwork. After abandoning the deal I stepped into the owner's office and expressed my total dismay at how we were treated and simple received a "Sorry we weren't able to help you" response. Sorry Basney Honda, you didn't loose a deal, you lost a customer for good!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!! Good Customer Service!!

by from Union MI |

Got in got out and Got a great deal!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

1st time honda buyer

by from south bend |

we where looking for a 4-cyl. 4x4 small suv, we bought the cr/v, happy oweners since jan.2012

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-3 of 3 reviews)