Lance Cunningham Ford

Lance Cunningham Ford

4101 Clinton Hwy, Knoxville, TN 37912

New 888-227-6125
Used 888-226-8620
Service 888-293-0797

Don't Be Fooled- There is only ONE Lance Cunningham Ford !!

Average Ratings

4.8 out of 5.0
251 out of 257 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


    41-50 of 257 reviews
5.0 out of 5.0

GREAT SERVICE!!!

by from KNOXVILLE, TN |

I TOOK MY ESCAPE IN FOR IT'S FIRST OIL CHANGE. THE STAFF WAS EXTREMELY NICE AND HELPFUL. JESSICA WAS VERY HELPFUL AND MADE SURE MY OIL CHANGE WAS BEING TAKEN CARE OF WHY I WENT TO EAT LUNCH, SO WHEN I GOT BACK I COULD HAVE MY VEHICLE AND GET BACK TO WORK. I WILL STRONGLY RECOMMEND THE SERVICE DEPT AND ESPECIALLY JESSICA.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Lance Cunningham Ford responded to this review

May 8, 2015

Jeremy, we are so pleased to hear your experience with us was a positive one. We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Take care, Jeremy!


5.0 out of 5.0

Great services

by from Knoxville,tn |

Your staff was very helpful with my 2014 kia optima the staff was such a pleasure to deal with. Jessica was very helpful.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Lance Cunningham Ford responded to this review

May 8, 2015

Here at Lance Cunningham Ford we sincerely appreciate your business, Maranda! We always appreciate feedback from our customers, and it makes us feel good to know that our team did right by you.


5.0 out of 5.0

Good salesman

by from Knoxville , TN |

We bought a Fusion. The salesman was so helpful and kind.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Fantastic service, very clean

by from Thunder Bay, ontario |

I would recommend to the Ford VIPs to give your dealership the customer appreciation award, your team more than deserves it.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Lance Cunningham Ford responded to this review

May 6, 2015

Thank you so much for the wonderful review, Donna! Please let us know if you ever have any additional questions!


5.0 out of 5.0

Oil change

by from Mascot, Tn |

Very friendly staff. Oil change on my 2015 explorer. Love the free drink while I wait.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Going out of the way to help

by from Knoxville,Tn |

All and all it was a good experience, Russ was a good salesman, and the finance part was gone over really well explained. Only sour note is I was told 2-3 times that I would be called back in a few min and never got called back, but that was explained to them at the dealership. Over all it was a pleasant transaction.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Lance Cunningham Ford responded to this review

May 6, 2015

Congratulations again on your new vehicle, George! We sincerely hope to see you here again down the road!


5.0 out of 5.0

Russell Phillips was Fantastic

by from Knoxville TN |

Great Experience! Tons better than Ted Russell!!! Russell Phillips was fantastic. Make sure you ask for him when you go.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A Perfect Place to find a Nice Truck

by from Seymour TN |

The staff was very helpful and tried satisfying every need we had. They wasn't pushy at all and let us take our time. Russell was our personal salesman and he was excellent. I would use him in the future

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Lance Cunningham Ford responded to this review

May 6, 2015

We really appreciate your feedback of your recent visit with us at Lance Cunningham Ford, JSparks! If there is anything else we can do to assist you, please let us know! Take care, JSparks!


5.0 out of 5.0

Kevan Ray

by from Powell TN |

Lee was on our side for nearly a month during our search for a 2015 Ford Fiesta. Ultimately, The LC crew came through and we drove off into the sunset in our brand new, first ever, FORD! Thanks!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

President

by from Oneida, TN |

John McCarty is a wonderful sales rep and did a great job of putting us in new work van. We will be back to see JC

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Lance Cunningham Ford responded to this review

May 6, 2015

Sepm Construction&maintenance Llc, your positive review means a lot to us and we're happy we could help you! Thank you for being one of our valued guests! We look forward to your next visit!


(41-50 of 257 reviews)