Dick Shirley Automotive

Dick Shirley Automotive

2616 Alamance Rd, Burlington, NC 27215

New 866-605-3811
Used 888-399-0667
Service 866-736-8303

Come Experience the Dick Shirley Difference!

Average Ratings

4.9 out of 5.0
54 out of 55 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 55 reviews

Featured Review

5.0 out of 5.0

Dick Shirley Chevrolet

by from Burlington, NC |

An absolute pleasure in dealing with, the best new car buying experience I've ever had.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Dick Shirley Automotive responded to this review

December 11, 2013

Thank you for your review. Here at Dick Shirley Chevrolet Cadillac, we strive for an excellent experience for all of our customers. If you have any questions about anything, please feel free to contact me directly on my cell listed below. Thank you for you business. Regards, Aaron Hampton Internet Sales Director Dick Shirley Chevrolet Cadillac 800.273.0542 Office 336.213.6388 Mobile

5.0 out of 5.0

Great Service

by from Burlington, NC |

Wonderful service and staff!! My family has been doing business there for many years!!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great customer service and coffee

by from Burlington, NC |

The service department of Dick Shirley is always excellent. The first people we are in contact with understand our needs and will assure it is met.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good experience

by from Burlington, NC |

Good experience. In and out in record time. No problems as usual.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Everyone needs to come see Dick Shirley Chev in.

by from Burlington, NC |

I wanted to say this to the good people at Dick Shirley Chev (I wished I had bought my truck from you all then Wilkerson Chev in Sanford there is one person down in Sanford in the service dept who I would never ever take my Chev back to them her name is Paula in service I would never recommend Wilkerson Cadillac Chev in Sanford to anyone in fact I would tell everyone about how rude I was treated this is one woman who needs an adjustment for she is not a person that needs to deal with the public in fact I would not want her any where close to people at all she thinks she is better than anyone!) Thanks so much for the kindness to the people at Dick Shirley in Burlington, N.C in Sales ,Service,Parts,and the employees that work for them This should be the #1 Dealer Ship.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

auto repair comments

by from Burlington, NC |

Great group of folks, everyone was courteous and friendly.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service review

by from Burlington, NC |

Gene Brown is always very helpful and easy to work with.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent service

by from Burlington, NC |

This was my first time experience so I wasn't sure of the process. Upon my arrival, I was explained the process, asked a few questions, given an estimated time of completion and was escorted to the waiting area. The estimated time was actually to the minute. Even though it seemed very quick, I didn't feel like I was being rushed in and out. This was the most pleasant experience I've had with having my car serviced.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Clean facility. Very friendly & efficient service

by from Burlington, NC |

I have always received great service at Dick Shirley Chevrolet. The service workers are always very friendly, patient and efficient. They make sure any possible recalls and any service needed is addressed. All the employees I have encountered have been friendly and helpful. They perform quality work in a timely manner.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Experience

by from Burlington, NC |

My process was done over the phone based on a car from their website. Ron (salesman) did a great job working with me. Once we agreed upon a price I drove an hour to the dealership where Ron was waiting for me. I took the car for a test drive and then signed all the documents. I had a great and friendly experience!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

new truck owner

by from McLeansville, NC |

Appointment was on time, work was professional - was well pleased

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 55 reviews)