- Repair & Care
East Tennessee Nissan proudly serves the Morristown and East Tennessee area. We are part of the Victory Automotive Group consisting of 30 locations across the country. We believe our customers deserve a great experience when purchasing a vehicle and we take great care and pride in assembling nothing short of a top-notch team. Not only is each member of our team extremely knowledgeable about what they do, but they're also compassionate and helpful. Our very diverse staff ensures there is always someone to answer your questions and someone you can relate to- making what could be a potentially stressful situation that much easier. Come visit us
19 out of 20 people recommended this dealer.
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After I became interested in a vehicle I found on the dealership's website, I was quickly contacted by David Harris to set up an appointment to go in and have a look. Before I even entered the dealership I was greeted outside by name. David had Brian Crosby work with me to find the vehicle that was right for me. Brian immediately went to work to help me meet my needs and wants in a new vehicle. I was extremely anxious about buying a new vehicle, but Brian was very reassuring and patient with me. He showed me several different vehicles that could potentially meet my expectations. When I was still unsure about the vehicle I had chosen, Travis (the sales manager) and Brian allowed me to drive the vehicle around for a while to help me make up my mind about it. When I got back to the dealership I was sold! During the paperwork process, the entire staff was amazing with my 4 year old daughter. Brian allowed her to color, some other salesmen kept her occupied playing games with her, and Susan even gave her some goodies that the dealership had tucked away. When we finished the paperwork and it was time to go, I learned that my new vehicle had not been detailed to Brian's and Travis' satisfaction. Even though it was 45 minutes past closing time, Brian, Travis, and other staff members took it upon themselves to get the job done! I'm sure they were ready to call it a night, but they stayed to make sure I was happy! There are no words to truly express how grateful I was to be treated so well during this process! The customer service that I was given was beyond my expectations.