Crest Cadillac

Crest Cadillac

2121 Rosa Park Blvd, Nashville, TN 37228

New 888-904-0827
Used 888-860-7882
Service 877-636-4337

We Add to the Pleasure of Owning a Cadillac!

Average Ratings

4.9 out of 5.0
93 out of 93 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 93 reviews

Featured Review

5.0 out of 5.0

Excellent Service

by from Nashville, TN |

I have always been satisfied with the customer service and quality of work provided by the srvice department. They have gone above and beyond for me on two occasions. Each time I walked away happy to have chosen Crest as my dealership of choice to sevice my 2008 DTS. I think the high quality of service means more because of the cars value to me. It belonged to my father who passed away two years ago. He swore by Cadillac and told me to always have a car that "classy" serviced by the dealer. I see why now. What's even more impressive is the car was not bought at that dealership. So I had no connection or relationship with that dealer until I had to have an oil change. I enjoy being a second generation Cadillac owner.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

5.0 out of 5.0

Great service! Ryan Kimpton great!

by from Nashville, Tennessee |

Amazing service!! Almways a great experience! Ryan Kimpton is a great service person

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2015 Cadillac Escalade

by from Dickson, TN |

Friendly and great sales personnel. Salesman explained all the features of the vehicle well.

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Unannounced service visit

by from Castalian Springs, TN |

My vehicle remote controls stopped functioning. Because the owners manual said I should contact the service technician, I drove the 1 1/2 hour ride hoping they could solve my problem. I came into their service department completely unannounced. They were able to work me into their schedule and diagnose my problem.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Crest is nicer than Andrews!

by from Madison, TN |

Jay was absolutely amazing! I needed to be dropped off while they serviced my car and asked if they could use my personal vehicle to do it so I wouldn't have to move any car seats. They were happy to accommodate me, which turned out to help me more than I could imagine. The employee that drove me realized that my alignment was off which was separate for what I had initially made the appointment for. I was appreciative of their inspection as it saves me in the long run on tires! Plus - Jay shared his brownies!

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service...very clean facility

by from Franklin, Tn |

Great service personnel...very satisfied with the work done...

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Service

by from Dickson, Tennessee |

very good service they took care of my needs and i will come back to them for futher service

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service Director.

by from Brentwood,TN |

I have always experienced a very helpful staff at Crest Cadillac.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service and very clean

by from Whitesboro, Tx |

Jeff was super nice in every way did everything he said he was going to do. Very nice people to deal with. Thank you very much for your help Jeff.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Mrs. Rea Mills

by from Goodlettsville, TN. 37072 |

Very good service experience. People were professional and congenial. Very good atmosphere for customers.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Exceptional Service

by from Hermitage, TN |

After another dealership couldn't give me 5 minutes to check a code, Crest bent over backwards to help. All service people I dealt with were very nice and helpful and the service was exceptional in every way.

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Customer Service
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 93 reviews)