- Service & Repair
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by Matt Wakefield from Frankiln Ky |
I bought a 2008 Dodge Caravan. The md just up and struck me. So Gupton in Springfield has one I am interested in. Called over there, put some money down on it and went over and bought it Nice looking one owner low miles van. No trade in just bought it. Of course it was as is no warranty Within days I am having issues with the ESP Electronic Steering Protection. At first I thought it was my driving. But the issue continued about twice a week, always at load speed, straight dry road and withinf the first 1/2 mile Timer Spring needs to be replaced $500. I have had the thing less than 90 days and $500 worth of repairs Initially I asked Gupton if they would just look at it and tell me what was wrong, All I asked is if they would hook it up to the computer and see if there are any error codes. They told me they would have to charge me a diagnostic fee. I would have thought their customer service policy would have been. We are sorry you are having mechanical issues with your very recent purchase, the very least we could do for you is run a diagnostic check on it. Will not cost us a thing just a little time and we have time to have a satisfied customer What I got was N O we have t be paid for our time
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Shopped for a used car
Does not recommend this dealer
Did make a purchase