Southern GMC Kia

Southern GMC Kia

1300 S Military Hwy, Chesapeake, VA 23320

New 888-591-3361
Used 888-708-9130
Service 877-371-4220

Isn't It Time You Started Driving Southern Style?

Average Ratings

4.6 out of 5.0
129 out of 140 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 140 reviews
1.0 out of 5.0

TERRIBLE!!! Four thumbs down!!!

by from Chesapeake, VA |

We have purchased a car from Southern before so now that we need another car, it was the first place I went. Unfortunately, there was a total lack of professionalism (2 rude staff members). Those two men not only cost their dealership the car we wanted to buy - but our business in the future. If anyone ever asks me where to buy a car - I will tell them to AVOID Southern!!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Chesapaeake, Va |

Nicole Gander was awesome! She always is! She sticks to her word when says she will give you a call and let you know what's going on. Made the process less stressful, quick and easy. Thank you!!

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

horrible service

by from Portsmouth, VA |

I went to test drive a car instead of doing that they went straight to trying to pull my credit and seeing what they could do for me and till this day I still havent gotten a call back. I would not buy a car from them period there customer service is horrible. They only car about the dollar forget the client.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Customer Service was great!

by from Chesapeake , VA |

I recently had my car repaired at Southern GMC. The customer service I received from Nicole Gander was phenomenal . She was very friendly , well informed , and kept me informed every step of the way. She took an extremely stressful situation and turned it into a pleasant experience. She is a true asset to Southern GMC.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Awesome Buying Experience

by from Chesapeake, VA |

This was by far the best buying experience I have ever been through. The sales rep and the managers were super knowledgeable and they answered every question we had. We went in expecting to buy one car, and they presented us with options that helped us buy two cars.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service when i had my oil &filter change

by from VIRGINIA BEACH VA |

kim gave me excellant service when i brought my car in like alway iwas very satisfied with her great customer service three cheers for kim.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My southern G.M.C. cross over buying experiance.

by from Virginia Beach, Va. |

great dealer, great employs, great deals, great warrantee

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Dealership Experience

by from Virginia Beach, VA |

The sales team was not only easy to work with, they also worked diligently to get us to a price we were manage without a whole lot of haggling and back and forth. It makes it a much better experience when the back and forth negotiations are kept to a minimum.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

ALWAYS SATISFIED!!!

by from Chesapeake, VA |

I am ALWAYS satisfied with the quality of service that I receive at the service department. Adam Rawls goes "above and beyond" to make sure you have the best experience. The other members of the service department are also cooperative, respectful, and extremely knowledgeable.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

HORRIBLE EXPERIENCE

by from carlisle, pa |

Please what ever you do. Do not use this dealer. Stay away. Molly is by far the worst customer service advisor I have ever dealt with. Customer service and this facility is a oxymoron.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does not recommend this dealer

Did not make a purchase


(1-10 of 140 reviews)