Checkered Flag Audi Jaguar Porsche

2865 Virginia Beach Blvd, Virginia Beach, VA 23452

Average Ratings

4.8 out of 5.0
29 out of 30 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 30 reviews
5.0 out of 5.0

Love my checkered flag Audi

by from Va beach, va |

My service advisor is always friendly, and knowledgeable. The staff is always a pleasure when ever I need to stop by.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

First Time Customer

by from Norfolk, Virginia |

My car was shipped from Germany and had multiple issues. After one thing was fixed, the car was test driven and another light would come on. I feel my car was not given to me until everything was completely fixed. The customer service is excellent. Every one I met along the way was friendly and professional looking. I really appreciated Mike's honesty and that he called and updated me almost every day. Thank you for the keychain.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great customer inter relationship andcommunication

by from Virgonia Beach, Va. |

My communications with Mike were perfect -- he is after all the face of your organization as far as a customer is concerned. He is a definite "keeper".

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Virginia Beach, VA |

Dennis Laxa and the service staff are always professional, friendly and accomodating. Drop off and pick up process was fast and efficient. A loaner vehicle was ready upon my arrival. Service on my vehicle was excellent.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Excellent Support and Servicr

by from Virginia Beach, VA |

Michael was very informative and extremely helpful with all my questions and concerns with my car. He spent a great deal of time going into full detail. The entire staff including the manager were very polite and they always smiled.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Audi Jaguar Porsche responded to this review

October 14, 2014

Thank you, Peter for the great feedback! I am pleased to hear the level of attention and support our team was able to provide you with. If there is anything else we can do for you, feel free to stop by. We look forward to seeing you again soon. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com


5.0 out of 5.0

SERVICE APPOINTMENT AT CHECKERED FLAG AUDI

by from Virginia beach, Va |

When I arrived, I was immediately greeted and taken to the service counter. Everything was ready to go including my loaner car.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Audi Jaguar Porsche responded to this review

October 7, 2014

Thank you, Jimmy for taking the time to give us this feedback regarding your experience with us. We are pleased to have assisted you with your automotive concerns. Feel free to contact us with your future automotive needs. Visit us on Facebook and Twitter for exclusive discounts and news. Sincerely, John Hall - General Manager - jhall@checkeredflag.com


5.0 out of 5.0

Excellent service

by from Va Beach , VA |

I like that the service rep. Was professional and very courteous, he was very knowledgeable of my cars history and provided me with an estimated completion time. In addition he also had a loaner vehicle waiting for me and the transaction was expedient.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Audi Jaguar Porsche responded to this review

October 3, 2014

Michael, your feedback is greatly appreciated. We are so glad that your service visit at Checkered Flag Jaguar Porsche Audi went so well. Please remember that we are always here to assist you with any future auto needs and be sure to keep up with us on Twitter and Facebook for access to exclusive content. Sincerely, John Hall - General Manager - jhall@checkeredflag.com


5.0 out of 5.0

Excellent service

by from Virginia Beach, VA |

Courteous service, kept me informed on the status of the maintenance and repairs and provided an excellent loaner car while the maintenance was conducted

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Audi Jaguar Porsche responded to this review

October 2, 2014

Michael, we are thrilled to hear of your great experience with this humbling review! Our goal is to make sure every customer feels comfortable and happy with their experience at our dealership. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Sincerely, John Hall - General Manager - jhall@checkeredflag.com


5.0 out of 5.0

good services

by from Virginia Beach, Virginia |

Everybody was very helpful any service representative was very knowledgeable and help me out a lot and he kept me updated on my vehicle.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Checkered Flag Audi Jaguar Porsche responded to this review

October 1, 2014

Thank you so much, Brandon for taking the time to rank our dealership with this 5-star review! At Checkered Flag Jaguar Porsche Audi, customer satisfaction is our top priority, and we are pleased to have assisted you during your service visit! Glad that you found our team to be so helpful to you. If you have any more questions or concerns, please don't hesitate to let us know. Have fun driving! Sincerely, John Hall - General Manager - jhall@checkeredflag.com


5.0 out of 5.0

First class facility.

by from Virginia Beach, VA |

The funny thing is I knew I was going to buy a car at some point, due to my older Audi being in for service, I decided it was time. My salesman was great. Everyone made my unexpected purchase a very pleasant experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Checkered Flag Audi Jaguar Porsche responded to this review

September 27, 2014

Terri, we are thrilled to hear that your vehicle purchase with us was a positive one! Our goal is to make sure that every customer feels comfortable and happy with our service. We are glad to know you drove away with this feeling. Enjoy your new vehicle! If you need anything else in the future, please feel free to reach out to us at any time. Also, be sure to check out the advertised specials posted on our dealerships Facebook page. Sincerely, John Hall - General Manager - jhall@checkeredflag.com


(1-10 of 30 reviews)