Don Franklin Ford Lincoln

425 S Laurel Rd, London, KY 40744

New 877-203-8420 New877-203-8420
Used 877-274-3816 Used877-274-3816
Service 877-575-0359 Service 877-575-0359

47 Years of Local Service; 47 Years of Family!


Average Ratings

4.8 out of 5.0

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  1-10 of 93 reviews

Featured Review

5.0 out of 5.0

great people to work with

by from Manchester, Ky. |

always treated great, have had my car serviced there for 2 years now and the service and prices are hard to beat. best bang for your buck!

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Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent and timely!

by from Tyner, KY |

The service was excellent and timely! The work was done quicker than expected. A loaner was available and our car was clean when picked up.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from London , KY |

F 150 platinum super crew 2013 4x4 Great service, salesman was very helpful ... Very refreshing auto buying experience, salesman was not pushy, went out of his way to help that is very rare in my opinion Would recommend him and the folks at the dealership to anyone

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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

My rating for Don Franklin Ford

by from London, Kentucky |

I have my 2012 F150 4x4 and my 2001 ford F150 serviced at Don Franklins and as always they were very courteous and provided excellent service.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase

Don Franklin Ford Lincoln responded to this review

May 18, 2016

We are ecstatic to read your review of our location, Kenneth. If there is anything else we can do for you, please give us a call. Safe (and fun) driving!


5.0 out of 5.0

Great service!

by from London, KY |

I was very pleased with my experience. I needed an oil change so I called to make an appointment, the man was extremely nice and friendly, he made the appointment for the next day. I was in and out in 35 minutes and the same person who made the appointment and checked me in explained exactly what they had done, what was inspected, and what it meant. Every time I have been into the dealership since I bought my Escape new in 2013 from you I have been treated extremely well and not made to feel inferior in anyway because I am a women who knows NOTHING about vehicles and how they work! I have and will continue to recommend you to friends and acquaintances.

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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Very good service

by from Corbin, KY |

appointment was set up and all work was performed to my satisfaction.

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Does recommend this dealer

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5.0 out of 5.0

Great experience

by from London, Ky |

I was looking for pricing for a new truck. The deal was so good, I purchased a truck that day. Everyone was friendly and helpful. Enjoyed the experience. Thank you Homer.

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Service done in a timely fashion.

by from Gray, Ky |

I had the works done on the ford explorer. the service was great. They had it done in no time. The staff were very helpful.

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Does recommend this dealer

Did not make a purchase

Don Franklin Ford Lincoln responded to this review

May 11, 2016

We're always happy to help our customers at Don Franklin Ford Lincoln, LLC. Do not hesitate to call if you need anything.


5.0 out of 5.0

Mister

by from Corbin, Ky |

very friendly. Reasonable on wait time. Will return for future service. Thanks.very much.

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Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

2016 Ford Edge

by from Bowling Green, KY |

All the people were very nice and helpful in assisting the purchase of my 2016 Ford Edge

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Shopped for a new car

Does recommend this dealer

Did make a purchase

Don Franklin Ford Lincoln responded to this review

April 22, 2016

We are happy to hear of your positive experience with our location, Reed. Exceptional deals and positive customer service come standard with the dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!


(1-10 of 93 reviews)