- Service & Repair
Welcome to Madisonville Ford-Nissan!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click the online chat link, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff in person, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
136 out of 145 people recommended this dealer.
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by Taffy Cobb
I traveled from St. Louis, MO to Madisonville, KY to purchase my new car from Madisonville Ford Nissan. I was looking for a specific Nissan Maxima SV with all the options in a specific color combination. I was ready to purchase and wanted to take delivery from dealer stock. No one in my area had the car I wanted. Thanks to the internet sales team at Madisonville Ford Nissan, I located the car of my dreams via the internet on Sunday. I contacted the dealer via email that evening and bright and early on Monday morning I was contacted by salesperson Neal Carver. He answered my questions, sent me more photos, and explained the next steps in the process of this long distance transaction. Every time I contacted Neal either by phone, text, or email he ALWAYS responded within 5 minutes and answered all of my questions. Neal was never over-bearing or condescending, which I have experienced as a young female buyer in business and other markets. I drove down to KY late Saturday afternoon to take delivery of my beautiful new car. Neal had ALL of the paperwork in order, the car had been detailed and was awaiting my arrival. Neal, his sales manager, and a member of the finance office stayed well after closing to transact my deal and deliver the car to me. I was not rushed, all questions were answered, and my test drive was fantastic. After completing the paperwork (which was expedited) Neal took the time to connect my smart phone to the blue-tooth in the car and showed me exactly how the navigation system and all of the other features in the car worked. The tutorial was much appreciated as well as the AWESOME service from Neal and his team at Madisonville Ford Nissan. This was by far the BEST car purchase I have ever experienced from a dealership. During this week (after the sale) Neal, my salesperson, has contacted me to see how I was enjoying the car and to find out if he could answer any questions for me. I appreciate him taking the time to provide service after the sale. By the way, I live 5 minutes from a Nissan dealership but drove 3.5 hours to buy my Nissan from Madisonville Ford Nissan ---- that should tell you how seriously I value service. The folks at Madisonville Ford Nissan know how to properly serve customers. I am from a family of Nissan owners and have already recommended Madisonville Ford Nissan to my family members, friends, and colleagues for their next purchase. I would definitely purchase from them again. I vote Neal Carver as Car Salesperson of the Year!!! Thanks again for the great service and awesome selection of Nissans.