- Service & Repair
Kelley automobile organization began on August 21, 1952 with Jim Kelley Motors, a Dodge dealership. In Fort Wayne, "Kelley" is synonymous with automobile dealerships, racing teams, airplanes, golf courses, politics and even benevolent entities.Over the past several years the Tom Kelley dealerships have grown both in size and stature due to their reputations earned in their respective communities. Tom Kelley Buick has been the recipient of Buick's customer service "Best in Class" for many years and in 1997 was chosen as one of only two Buick Flagships in the nation.
114 out of 116 people recommended this dealer.
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by Steven and Kathy Mansfield
Dear Cars.com, I am writing to share the wonderful experience my husband and I had buying our 2013 GMC Acadia at Tom Kelley Buick GMC in Fort Wayne, Indiana. The moment we stepped on the premises we were greeted by James Yoder and he assisted us with our questions and concerns for the next several hours. He was extremely knowledgable about the GMC products and what the Acadia had to offer. We both liked that he did not try to push the most expensive vehicle on us, but instead he showed us ones that suited our needs to the best of his ability with the inventory available. Brian Lytle, the General Manager was also extremely helpful with us during the negotiating phase and worked above and beyond with our trade and getting us the most in an Acadia for less money as possible. We were also very impressed with the level of service that we have already received when picking up our vehicle- from taking the time to explain all of the features and future service that will be a part of our package. Even though we live in Ohio and will have to travel to Fort Wayne, the customer service we will receive will far outweigh not buying locally. If you could please share this somewhere on your website with future customers, I'd really appreciate it and hope they find it helpful. Sincerely, Steven and Kathryn Mansfield