Putnam Cadillac, Chevrolet, Buick & GMC

Putnam Cadillac, Chevrolet, Buick & GMC

100 California Dr, Burlingame, CA 94010

New 888-928-2570
Used 855-594-4291

Home of Red Carpet Service for over 40 years

Average Ratings

4.9 out of 5.0
138 out of 140 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 140 reviews
5.0 out of 5.0

Excellent Service Representative

by from Burlingame, CA |

As usual Chris, my service rep, got everything handled as promised. I wanted to have my car detailed and asked Chris for a recommendation and he said Putnam could do it so it a 1 stop situation which was great for me. Chris is great!!!!!!Thanks

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Not Applicable
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from Burlingame, CA |

Jorge took care of us - got us in and out quickly and went above and beyond to recommend we wait on our detail because of the rain and extended the complimentary detail for 3 more months!

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Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Fabulous service, clean efficient facility

by from Redwood City, California |

Mark Gebhardt is a fabulous service coordinator. He remembers me and my car and I know I can trust him to provide the service that needs to be done to keep me safe and my car running in excellent condition. You are fortunate to have such a fine man.

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Not Applicable
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great customer service

by from Burlingame, CA |

Noe Sanchez is very nice, knowledgable, responsive, no pressure, gave great discounts, and he was a pleasure to work with!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

great service and very clean facility

by from Burlingame, Ca |

I was very satisfied with the service and recommendations that Bill Beneis suggested be done on my Escalade. I was very pleased with the outcome.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service

by from San Mateo, CA |

I am very satisfy with the service. I especially want to thanks Charlie Szetu for all his help during my visits.

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Customer Service
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Buying Process
Not Applicable
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Burlingame CA |

Initially Jorge waited until 5 pm on a Friday to tell me they would keep my vehicle over the weekend and into the next week; giving me less than an hour to get to the dealership to get a rental car. When I explained that was impossible and that I was frustrated with the very short notice, he made it right by providing a loaner vehicle at my convenience the next day. Overall, he took care of the issue and was friendly and professional in the process. I'd happily work with him again. One critique would be to improve the coffee in the waiting lounge. It was disgusting, served in FOAM (terrible for the environment), and served with a non-dairy creamer (terrible for people.) You can do better that that.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service

by from Burlingame, CA |

The service managers are really nice and they make sure work is done correctly on my car. They also washed my car as well!

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Customer Service
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Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Wonderful Service

by from Burlingame, California |

From the moment we arrived, we were treated great by everyone we came in contact with. We were there for a recall on our Cadillac and it was taken care of immediately. We were even offered a complimentary car wash. Fantastic!

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great friendly service

by from burlingame,ca |

Bill was friendly, helpful and accommodating. Just one thing, this is the second time this has happened. They say they will wash the car which is a very nice jester but it isn?t washed when I get it.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(11-20 of 140 reviews)