Putnam Cadillac, Chevrolet, Buick & GMC

Putnam Cadillac, Chevrolet, Buick & GMC

100 California Dr, Burlingame, CA 94010

New 888-928-2570
Used 855-594-4291

Home of Red Carpet Service for over 40 years

Average Ratings

4.9 out of 5.0
157 out of 159 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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    11-20 of 159 reviews
5.0 out of 5.0

Cadillac Cares

by from Burlingame, CA |

Mark Gebhardt is always friendly and pays attention to all comments and complaints. Very pleased with his level of service.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great services on all levels.

by from Burlingame, CA. |

Dealership had my vehicle all week, but they were able to take care of the many issues before my warranty is up. Service technician kept me informed of the status. I am very pleased with Putnam's services and professionalism.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Cadillac service dept

by from Burlingame, CA |

I was very pleased with the promptness of processing my car and getting me a rental so I could get to my appointments on time

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Amazing Service - Definitely Choose Putnam!

by from Burlingame, CA |

I happened to be in a hurry this time around, and your staff was beyond accommodating. They rushed for me, had the rental car representative meet me at Buick and take me immediately to the rental car dealership. I was very impressed with the manner in which I was helped, and definitely look forward to my next visit. A manager even had a co-worker come and wash my windows before we exited the premise upon completion of the work. I can't say enough good things about our visit! Thank you~

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Basic service performed, excellent service recieve

by from Burlingame, CA |

The work was performed in a timely fashion and I was presented with an honest appraisal of my vehicles condition and options to address the needed repairs. While I waited I needed to work on my laptop and I was allowed to use an area away from the waiting room where I could concentrate.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Putnam survey

by from Burlingame Ca |

Previously had a bad experience here. Decided to give them another try. I'm glad i did. Leo had sold me once again on Putnam. Thank you Leo!!

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Customer Service
Not Applicable
Buying Process
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Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Correct diagnosis and efficient repair

by from Burlingame, CA |

Identified the issue of broken motor mount and informed me of it, the time to obtain the part and to replace the old one. A rental car was provided. The service at the dealer and the rental car company were efficient and friendly.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Superior Experience

by from San Francisco, CA |

Chris was most helpful in answering a few precursory questions. I had been dismissed by a couple of other dealer service departments. Chris not only answered my questions, but was able to confirm my thoughts on the problem with my car, validate that with one of your service technicians, and establish a course of action, all with in a matter of moments. Once I brought my vehicle in, the work was completed AHEAD of schedule and communications were excellent. As far as I am concerned, Putnam is the only game in town, and Chris will always have not only my business, but my confidence.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Putnam Chevy in burlingame

by from Burlingame, CA |

It was nice of the salesman to walk me through setting up my vehicle and going through the future maintenance process as well as detailing my car before I left the salesfloor

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Burlingame, CA |

Chris was really good about letting me know where in the process the work was and didn't keep me waiting too long for the car to be fixed.

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Customer Service
Not Applicable
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


(11-20 of 159 reviews)