Merle Kelly Ford Lincoln

Merle Kelly Ford Lincoln

3501 S Santa Fe Ave, Chanute, KS 66720

New 866-613-1164
Used 866-913-9545
Service 866-302-9631

No Baloney = No Pressure See Our Non-Commissioned Salespeople Today!

Average Ratings

5.0 out of 5.0
7 out of 7 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


1-7 of 7 reviews

Featured Review

5.0 out of 5.0

Merle Kelly Ford well worth the drive!!

by from Webb City, Mo |

I was searching for a vehicle and found the car I was looking for at Merle Kelly. I really wanted to test drive the car with my husband but he could not get the time of to make the 1 1/2 hour drive, the sales rep drove the car to our home for my husband to see on his lunch hour! Who does that now a days?! Small town service and great deals is what you here! They went above and beyond for us!! We will make the drive again for our next vehicle!!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Merle Kelly Ford Lincoln responded to this review

March 27, 2014

JillW! Thanks so much for EVERYTHING! What a raving, wonderful review! We love feedback and hearing from our customers! Thank you for your recommendation and your positive review. So glad you mentioned our commitment to small town service, we really pride ourselves on that! We were privileged to have the opportunity to serve you and we appreciate your business. You have our number, please don't hesitate to call us anytime you need us!

5.0 out of 5.0

Merle Kelly has been my dealership for over 50yrs

by from Chanute, KS |

Merle Kelly Ford has been my dealership for over 50 yrs. They have 3 generations of family & good service and great buys - Honesty and Integrity build their long-standing business. Just hope it continues to be dependable.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Very friendly-not pushy

by from Garnett, KS |

Joey was very friendly to work with and a non-pushy place to buy.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Merle Kelly Ford Lincoln responded to this review

August 5, 2014

Thank you for your review Denise! We really appreciate hearing feedback from our valued customers and we are very glad that you had an enjoyable experience!


5.0 out of 5.0

Very positive and nice experience!

by from Fort Scott, KS |

Very positive and nice experience! Ali Robinson was fun and professional!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Purchased New 2014 Ford Focus

by from Iola, KS |

Stephen Luna put us in a great New 2014 Ford Focus!

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

A Great Place To Do Business

by from Chanute, KS |

We have done business here before. Always good service in the shop and sales. I think I was treated very fair with the deal we made. If we buy another car or truck it would be here. We did look at other places but this was our best deal. A great place to do business.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Merle Kelly Ford Lincoln responded to this review

July 28, 2014

Thanks for the glowing review Doug! I know I thoroughly enjoyed dealing with both you and Melinda and welcome you back to the Merle Kelly Ford Family. - Ali Robinson


5.0 out of 5.0

Great Friendly Dealership

by from Wichita, KS |

Talked to Rusty on the phone. He told me everything I needed to know about the vehicle I was interested in. Since I was driving from Wichita, I wanted to make sure everything was good about the vehicle. When I arrived I was not disappointed. Great vehicle and great sales people. Haggled a little on price and drove it off the lot in roughly 30 minutes (I already had financing). I would definitely buy from them again. Way better experience than any huge car lot in Wichita.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


(1-7 of 7 reviews)