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by G'burg from Manhattan, KS |
After making a phone appt to look at a used Volvo, confirmed the time and that the car was still available the day before with salesman, then made 2.5 hour journey to Wichita. Once there, vehicle was unavailable - "being driven" was initial statement, but another, more expensive model was ready for us to see. After an hour, the explanation given was that the car we had come to examine had been loaned to a very good customer and would not be available for at least an hour, maybe longer. We departed without looking at anything, wasting our time and gasoline for nothing. I feel it was a classic "bait and switch" and would not recommend this dealership to anyone. The company president told me that this had been caused by a communication problem between two salesmen.
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Shopped for a used car
Does not recommend this dealer
Did not make a purchase