Jim Hayes Inc.

Jim Hayes Inc.

2130 U.S. 45, Harrisburg, IL 62946

New 877-692-3240
Used 888-268-1070
Service 866-788-4511

Where people, product and price keep people coming back.

Average Ratings

4.9 out of 5.0
84 out of 84 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
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  1-10 of 86 reviews

Featured Review

5.0 out of 5.0

Incredible Experience as a First Time Buyer!

by from Carterville, IL |

Everyone has heard horror stories about buying their first vehicle, but salesperson Chris Street and Jim Hayes, Inc. proved just how wonderful the experience could actually be! I was in the market for a used vehicle and had pretty much settled on a Ford Fusion when I visited the Jim Hayes dealership. Once there, I was assisted by Chris Street who really went out of his way to make me feel comfortable and to get me the car of my dreams. Chris was extremely knowledgeable, friendly, fun, and did not rush or pressure me in the slightest bit during the entire process. Maybe the nicest part about the experience was that Chris was more concerned about getting me the car I wanted instead of just getting me to make a purchase. The test drive was a great experience that was relaxed and actually lasted long enough for me to get a feel for the car (Not just a quick and hurried drive around the dealership). The dealership's prices cannot be beaten and they are very good about negotiating plus they are very fair on trade-in values for used vehicles! Also I received a free full tank of gas and oil change with my car. Lastly, what sets Chris and Jim Hayes apart from the rest is that once you buy a car from them they don't put you off to the side and ignore you; instead they welcome you into the Jim Hayes family. I received a check up phone call a few weeks after my purchase just to say hello and see how things were going from Chris as well as letters periodically throughout the year just thanking me for my business and letting me know how much I was appreciated. Overall, the entire experience of buying my first car could not have gone any better. I was treated so well not only by Chris, but the entire Jim Hayes staff, and I cannot ever see myself buying a vehicle from any other establishment!!

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 19, 2013

Phillip, I'm so glad to hear how great your experience turned out. It sure can be a scary ordeal to purchase your first vehicle. Your kind words mean so much to us! We appreciate your business and we will be here when it's time for your next purchase!

5.0 out of 5.0

Jeffrey from Harrisburg

by from Harrisburg, IL |

Always an enjoyable experience working with the folks at Jim Hayes Inc. Chris Street makes the process enjoyable from the start and truly cares about his customers. Love working with them and love the Wrangler!

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Customer Service
Buying Process
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Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jeffrey from Harrisburg

by from Harrisburg, IL |

Always an enjoyable experience working with the folks at Jim Hayes Inc. Chris Street makes the process enjoyable from the start and truly cares about his customers. Love working with them and love the Wrangler!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Jeffrey from Harrisburg

by from Harrisburg, IL |

Always an enjoyable experience working with the folks at Jim Hayes Inc. Chris Street makes the process enjoyable from the start and truly cares about his customers. Love working with them and love the Wrangler!

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Customer Service
Buying Process
Quality of Repair
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Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Best in the Business

by from Carbondale, IL |

I am a first time buyer and did not know what to expect going into this process, but the people at Jim Hayes Inc. especially Chris Street, walked me through the process and made it easy. I went there looking for a used car and had given Chris some ideas of what I wanted and what my price range was and he worked tirelessly to find me exactly what I was looking for and he was able to do it with a new car instead of used. I would highly recommed that if you are in the market for a vehicle that you visit Jim Hayes Inc. they will make this a great experience with quality personal service.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

May 16, 2013

Thank you Zach for your kind review. We hope you are enjoying your new vehicle. We appreciate your business.


5.0 out of 5.0

Great Dealership

by from Harrisburg |

Great experience. No pressure. Salesman Chris Street went out of his way and continues to do so.

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Customer Service
Buying Process
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Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 27, 2013

Thank you Harrisburg Bulldog for your great review of Jim Hayes Inc and Chris Street. We appreciate your business.


5.0 out of 5.0

Cuddos to Kelye Ping-Davis

by from Macedonia, Illinois |

Recently I purchased my second Ford truck from Jim Hayes Ford. The first time I was lucky and Kelye was my Automobile Consultant. The second time I called her. When you deal with a knowledgable professional that treats you with respect, you go back. I shopped around and did my Internet homework so I was prepared. Kelye searched for days and found the exact truck I wanted at a fair price. Kelye listens to customer concerns and actual acts on them. I felt I was buying the truck from a friend I could trust. I recommend Kelye and Jim Hayes Ford to anyone who likes no pressure sales and a total commitment to customer satisfaction.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 26, 2013

Thank you Dick and Stacy for taking the time to write this great review for Jim Hayes Inc and Kelye Davis. We appreciate your business.


5.0 out of 5.0

Great Car Buying Experience

by from Chicago, IL (Formally of Eldorado) |

I recently was in search of a new car. I found the type of car that I wanted and knew that I wanted to buy local. My local dealership was Jim Hayes Ford in Harrisburg/Muddy, IL. I went to the lot on a friday and had a fantastic experience just looking for the car model and salesman Jesse was fantastic at explaining some of the features. I returned on that saturday to look again and narrow my choice. Salesman Chris Street met me on the lot and did an amazing job once again going through the features and advantages of one car to another. I decided to purchase a new car that day. Chris was an amazing asset to work with as he helped me through the financing options and gave me a great deal on the car itself. He helped me work the numbers to get the perfect car that I wanted and in my budget. I cant say enough great things about Chris and the rest of the sales staff and employees at Jim Hayes. They made the entire experience very easy, and comfortable. I definitely plan on purchasing another car from Jim Hayes in the future. Great experience overall!

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 26, 2013

Thank you Mitchell for your awesome review of Jim Hayes Inc and Chris and Jesse. We appreciate your business.


5.0 out of 5.0

Great Service and Great Prices

by from Murphysboro, IL |

I have bought four trucks from Chris Street and he always goes out of his way to make sure we're happy! I will always do business at Jim Hayes Inc. and with Chris Street. Thanks for always making it easy

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Customer Service
Buying Process
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Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 25, 2013

Thank you Bob for your great review. We appreciate your business.


5.0 out of 5.0

BEST EVER

by from Harrisburg Il |

I have bought several vehicles from Mike Warren, have followed him everywhere, he has been at Jim Hayes seven years now, and I have bought 6 vehicles since he has been there. I like exotic cars and he always finds them for me, BMWs, Jags, Corvettes. He is top notch in everything he does, even comes to my house and picks them up for service. Would not buy from anyone else. Mike M.

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Customer Service
Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 25, 2013

Thank you Mike for taking the time to write this great review for Jim Hayes Inc and Mike Warren. We appreciate your business.


5.0 out of 5.0

FANTASTIC

by from Harrisburg il |

Mr Warren has always went above and beyond in everything he does. Have known him for five years and have bought Five vehicles. He does great, the service dept. always comes thru, what can I say. I look forward to the next buying experience, he always makes it fun and interesting. If you ever want to have a great time buying a car, go see Mike Warren he is the best..

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Jim Hayes Inc. responded to this review

March 25, 2013

Thank you Trina for this great review. We also appreciate you mentioning our service department. We appreciate your business.


(1-10 of 86 reviews)