Thornhill GM Superstore

Thornhill GM Superstore

Us Hwy 119 & Trace Fork Rd, Chapmanville, WV 25508

New 888-884-0711
Used 888-463-4016
Service 866-396-8220

Go In Style...Go THORNHILL

Average Ratings

4.5 out of 5.0
22 out of 25 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 25 reviews

Featured Review

5.0 out of 5.0

Great service

by from Chapmanville wv |

My sales person(Ethel stroud) made my purchase of my new car extremely easy and stress free... Finance manager very friendly and both made my sale awesome. Thanks ladies

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Customer Service
Buying Process
Quality of Repair
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Shopped for a new car

Does recommend this dealer

Did make a purchase

4.0 out of 5.0

Very Responsive

by from Scott Depot, WV |

I contacted Thornhill about a Hyundai Veloster and they contacted me relatively quickly. They were very friendly and gave me the information I needed... However it was not the vehicle I wanted and I went with a different buying path. However my experience with Thornhill was short it was a good experience.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Robert "Doc" Warner

by from Pineville, WV |

Service was excellent. hey are some of the most friendly people I have ever dealt with and they treat you just like you are family. The service was outstanding. The service man was finished with my car before I could turn my head and have a seat.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

great service nice new waiting area

by from logan,wv |

nice new surroundings in waiting area, the changing of the seats and tv, also the free doughnuts were a bonus plus the new serivce girl was very pleasant and helpful.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service, clean facility, and fast work

by from Chapmanville, wv |

Easy to set up appointment. Came right in and had a great waiting area to sit in. They were fast and had me out of there in no time. Everyone was very polite and helpful.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service.

by from Chapmanville, WV |

I always get excellent service at Thornhill's. I come in with one problem and they will take care of anything else I remember I need without making me make another appointment. Very accommodating.

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great People to Work with!

by from pikeville, ky |

They checked my vehicle three times to make sure the tie rods were okay after I had a mechanic inform they were stretched. I appreciate the thoroughness.

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Customer Service
Buying Process
Quality of Repair
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service. Warm and friendly atmosphere.

by from Man WV |

The staff was very friendly.. I feel as though they did everthing possible to satisfy me and helping me to get the car I wanted. I have bought 4 cars with Thornhill. When the time comes for a new vechicle I will definetly go back to Thornhill. They made me feel like family.

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service

by from Chapmanville wv |

I called in to set up appointment , they fit me in and were very helpful and the service was performed in a timely manner and I was in and out in under an hour

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Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great Service, Very Helpful

by from Chapmanville WV |

Great. Really helpful and very Nice. Eric Pauley was a Great Salesmen He helped us with our every Need and was always there anytime we had a Question.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great service. Got an appointment fast.

by from Logan, WV |

I was pleasantly surprised that my inspection sticker did not cost me anything. I really appreciate that and the first time oil change was free also. I really like that.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


(1-10 of 25 reviews)