Suburban Subaru

Suburban Subaru

320 Maccorkle Ave, St Albans, WV 25177

New 866-365-8631
Used 866-365-8562
Service 877-212-1228

Average Ratings

3.3 out of 5.0
2 out of 3 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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1-3 of 3 reviews
4.0 out of 5.0

Out of state purchase worked out very well.

by from Wauconda, Illinois |

I Purchased a used vehicle at Suburban Subaru and had a very good experience. Christy and crew sent pictures and answered all my questions. I made the deal even though I lived 4 states away and after taking the train everything went smoothly. From getting a ride to the dealership to their friendly staff putting car up on a lift for an inspection and a great road In West Virginia to do a test drive.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Shopping for a used vehicle

by from Mason WV |

I sent an email and Christy responded very fast. I then made an appointment. When I got there everyone was extremely friendly and very helpful. I'm still undecided of which used vehicle I want to purchase. When I am ready I will be coming back to Suburban Subaru to purchase my vehicle from Christy. I would recommend this dealership to anyone. Stop in and visit them. They have a great selection of new and used vehicles and if they don't have what you want they will work there hardest to find the vehicle that you want.

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Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did not make a purchase


1.0 out of 5.0

Disappointed...

by from Huntington, WV |

The dealer never responded to my requests for information on a 2005 Subaru Forester. Tried twice. Other dealers that I have contacted using your website responded within 24 hrs. I did want this car, but I will shop elsewhere. The dealer is close enough for me to visit, but I will NEVER shop there.

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Not Applicable
Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Does not recommend this dealer

Did not make a purchase

Suburban Subaru responded to this review

April 4, 2014

Hello ChasnDogs, I am really sorry that your inquiry wasn't answered in a timely fashion. I was out of the office for a while. Is there anything I can do to give us another chance to make it up to you? Again I am very sorry for the bad experience you had. Thank you, Suburban Subaru


(1-3 of 3 reviews)