New Century Dodge Chrysler Jeep RAM

New Century Dodge Chrysler Jeep RAM

807 Baptiste Dr., Paola, KS 66071

New 877-312-3565
Used 877-317-4682
Service 877-289-1445

Average Ratings

4.5 out of 5.0
10 out of 11 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 11 reviews

Featured Review

5.0 out of 5.0

Viper Purchase

by from SE Kansas |

The people at New Century were more than pleasant. Everyone at the dealership from the Owner, General Manager, Shop Manager, Parts & Service Department, Sales and Finance were very helpful. From inspection, answering questions, researching and financing everything went very smooth. The Wife and I are very pleased with the Viper and New Century Dodge.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

New Century Dodge Chrysler Jeep RAM responded to this review

December 18, 2012

Thank you for your business, we look forward to seeing you in the future. Enjoy your Viper. Thanks, New Century Dodge Staff

5.0 out of 5.0

Best experience I've ever had getting a new car!

by from Kansas City, Kansas |

I've purchased 6 new cars in my life and the experience I had with David at New Century Dodge in Paola, Kansas has been by far the best and easiest I've ever had. From the first time I spoke with David over the phone I always felt like he was actually looking out for my best interest. I was in a 2011 Durango Citadel and had just turned over 36,000 miles. I was wanting to get into a new 2014 of the same make and model. I simply found the exact one my wife and I were wanting and told David about it. Within four days, and keep in mind this was all done over the phone, he located the vehicle, had it transferred to his dealership, took care of the financing and paperwork, and voila- we had our new Durango. The best part about this was I never had to haggle over price. I knew that he was giving me a great price from the get go. Not only that but he took the time to explain to me whether leasing or financing was best for our situation. Since my wife and I have always traded up vehicles every two to three years, we were able to make the best decision for us. In past experiences most dealers seem to work backward, meaning, they always say "Well what kind of monthly payment are you comfortable with, or looking for" I've never understood this approach. Well, I guess I do. To me that means they want to know how much they can squeeze out of you. Not David at New Century. Never once did he ask what my current payment was or what I was willing to spend. He simply gives you the best deal possible based on your credit and trade in value. Even after all of that, he also stayed late for us to be able to pick up our new Durango. I've always been a repeat customer to the dealerships I've purchased from (all Dodge by the way), and now I can tell you I will go nowhere else. It may be an hour drive from where we live but it was definitely worth it. Thanks David and Josh. You guys are the best!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

New dealership to shop from now on.

by from Gardner, ks |

The dealership was clean, the manager Josh Ellis and our sales man Fred Gleason were very kind and respectful. Answered all our questions, and steered us into the best direction for us to get a new car. They were both very patient and helpful. We have decided that when we need a new car, truck, suv, this is the dealership we will shop from now on. And have referred friends to New Century Dodge.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great people at this dealership

by from Montrose, MO |

The people at this dealership make you feel comfortable. Enjoyed my buying experience here very much, would defineity go back. I felt like i had known the salesman all my life, very enjoyable experiance. Good people here.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

AWESOME SALES AND SERVICE AS USUAL!!!!

by from OLATHE KS |

SECOND CAR WE HAVE BOUGHT FROM NEW CENTURY AND HAVE DECIDED THAT WE WILL NOT GO ANY WHERE ELSE! LOVE OUR NEW JEEP!!

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Swiftly Bounced back from a mistake

by from Manhattan, KS |

I talked on the phone with an employee and discussed the purchase of a vehicle before making the 2 hour and 10 minute drive to Paola. When upon arriving I discovered that this man was not present and that the vehicle was sold. The team was very good at finding a similar vehicle and offering a fair price very quickly and did a very good job at bouncing back from a mistake in communication beforehand. It was also the smoothest and quickest vehicle purchase I have ever made. So, overall kudos to New Century Dodge.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Great Dealership, 07 Dodge 3500.

by from Valentine, NE |

Did everything over the phone, answered all my questions I had about the truck, Mike was super to work with. The truck was above everything he said it was, Thankyou for a great buying experience.

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Not Applicable
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

New Century Dodge Chrysler Jeep RAM responded to this review

October 22, 2012

Thank you for your business! We hope you enjoy your new truck. If you need anything please let us know. Thanks again, New Century Dodge Staff


5.0 out of 5.0

Mike and Josh were Great

by from Paola |

I am so glad I am able to get the word out that in Paola, Kansas we have an amazing place to buy a new car or used for that matter. I shopped around for months trying to find a minivan. The best price I found was right here in my home town, the best service was right here, and how fast and easy shocked me. I received the lowest rates than any dealership in the Kansas City area by at least .5%. I am recommending everyone to give them a shot before you go and drive for hours all over, because I promise you will be coming back to Paola to buy your next car,van,truck,or SUV. PS: with the money I saved I bought a Lifetime Warrenty(what a relief, and peace of mind) Thanks, Gabe

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does recommend this dealer

Did make a purchase

New Century Dodge Chrysler Jeep RAM responded to this review

September 16, 2012

Gabe, Thank you so much for the chance to earn your business. We look forward to seeing you for service and really hope you enjoy your van for many years to come. If you need anything please let us know. Thanks again.


4.0 out of 5.0

truck buyer

by from Leavenworth, ks |

Bought a used truck from them. They gave me a great deal on the truck and a great price on my trade in.

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Customer Service
Buying Process
Quality of Repair
Overall Facilities

Shopped for a used car

Does recommend this dealer

Did make a purchase

New Century Dodge Chrysler Jeep RAM responded to this review

September 11, 2012

Thank you for your comments. I hope you enjoy your new truck! If you need anything at all for service or parts please let us know. We will be glad to assist you. Thanks again!


1.0 out of 5.0

Full Disclosure? Nope

by from East Central KS |

We recently purchased a vehicle from sales person. We specified that we did not want to purchase a vehicle that was previously used as a commercial rental car. We were assured the 2012 veh was an "executive fleet veh" apparently that is used 'carsaleman-ese" for rental. When the title arrived, 2 wks later, sure enough....the title came from EAN Holdings LLC (Enterprise rent a car) Omitting the truth or using confusing verbage is dishonest in my book...and we will not be purchasing another veh with this dealer and we will be sharing our experience with others.....

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Shopped for a used car

Does not recommend this dealer

Did make a purchase

New Century Dodge Chrysler Jeep RAM responded to this review

September 2, 2012

I understand your frustration, but it was disclosed to you by the salesperson that the vehicle was either a Chrysler executive fleet vehicle or a rental vehicle. When you were offered an AutoCheck your response was "I don't want one because I would rather not know if it was a rental or not." Also, on the buyers order that you signed and agreed to terms on it states; Seller discloses that: The Vehicle was used as a leased or rented motor vehicle. That is only two lines below your signature in bold print. We would like to have you as a happy customer, you should know everything we have told you and the service we will provide after the sale still stands. e.g. loaner vehicle, etc.


5.0 out of 5.0

New Van

by from Topeka, KS |

We purchased our van from New Century and had the best experience we have ever had at a dealer. The staff was very helpful and knowledgeable. They didn't play the back and forth game like most dealer and my husband and I appreciate that. Go see the guys at New Century!

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Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

New Century Dodge Chrysler Jeep RAM responded to this review

September 1, 2012

We are glad you had a nice experience and hope to see you again in the future. If you need anything or have any questions please let us know. Enjoy your new van!


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