Mercedes-Benz of St Louis

1048 Hampton Ave, St. Louis, MO 63139

New 888-656-9407 New 888-656-9407
Used 888-904-7739 Used 888-904-7739
Service 866-616-1647 Service 866-616-1647

Mercedes Benz of St. Louis is NOW OPEN at Highway 40 and Hampton Avenue!


Average Ratings

4.5 out of 5.0

Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  1-10 of 11 reviews
4.0 out of 5.0

service customer

by from Saint Louis, MO |

I watched this dealership be built and couldn't wait for the city to get a Luxury Dealership. I took my vehicle in for service and the facility is amazing. It is a piece of art. I must say the staff matched the building. Everyone was helpful and seemed to be happy being a work. I had to get a service loaner bc of the repairs I needed on my vehicle but my vehicle was checked in and I was on my way. Thanks MBSTL for making my service experience a pleasant one.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

service customer

by from Florissant, MO |

Amazing service! The service team works very efficient. Got me in and on my way to work.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


4.0 out of 5.0

customer

by from Saint Louis, MO |

I had a great experience in the service department. I was in and out.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great experience

by from St. Louis MO |

Great experience. My salesperson, Natina Hopson, made my purchasing and repair experience outstanding. The new location is convenient, which makes my life much easier. Bravo!

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Shopped for a new car

Shopped for a used car

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Did not fix the problem

by from Eureka, MO |

Took my Mercedes in to have my brakes fixed bc they squeaked. A couple thousand dollars later (Had A service, rear brakes replaced and some other recommended maintenance items) and my BRAKES STILL SQUEAK. I was then told by John Cordes that a ?glaze" built up on the brake rotor, and the squeak is when the brake pad touches the rotor. So I just needed brake a little harder than I normally would when coming up to a stop, to help remove the ?glaze." Guess what? Ff course that didn't work. Just wish they would have fixed my brakes when I took the time to bring my car in. They obviously didn't take the time to test it out before calling me and telling me everything was done. Customer lost.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Not Applicable
    Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


1.0 out of 5.0

Repairs not fixed

by from ST LOUIS |

I went to Tri Star because a engine light was on in my Mercedes. I was unable to pass inspection with this problem, Tri Star had my car for a week, and I paid over $1100.00. I picked my car up and the engine light was out, and drove 10 minutes an the light care back on!! I canceled the check and brought this problem to Tri Star. I was told to bring the care in after payment was recieved by their department. I sent payment in, but never heard back from Tri Star. I would not recommend this company to anyone.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Not Applicable
    Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

will be back

by from St. louis, Mo |

I just love my car. Tri-star takes such good care of it for me. The are very professional. I only bring my car here for service. I love my car so much I wouldnt take it anywhere else.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Family of Mercedes

by from Ellisville, MO |

My wife and I both own Mercedes. We bought them both here at Tri-Star. They are very easy to deal with. I trust that they always take care of my wife when she is here by herself. Service department is second to none.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Excellent Service

by from St. louis |

I bought my car from Tri-Star and I always have all my service done by them. Always friendly and professional. They always explain everything before they do the work. Service is done in a timely manner and to my satisfaction.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Routine maintenance

by from St.louis, MO |

I am having routine maintenance done today. Tri-Star is very good. I love my Mercedes and will not drive anything else. No one will service my car but Tri-star.

Report inappropriate content

Your feedback has been sent to Cars.com.

  • Customer Service
  • Buying Process
  • Quality of Repair
  • Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


(1-10 of 11 reviews)