Downtown Ford

Downtown Ford

525 N 16th St, Sacramento, CA 95811

New 888-450-8949
Used 888-492-0105
Service 888-895-5751

Great Cars, Great Prices, Easy Financing, crummy location!

Average Ratings

4.6 out of 5.0
18 out of 19 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

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  1-10 of 19 reviews
5.0 out of 5.0

good car & service

by from sacramento,ca |

good job. happy with my 2014 ford edge. service is solid

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

4.13.15

by from Sacramento, CA |

Oil change, things went well. I had paid for services in advance on the purchase contract when I bought the vehicle and I didn't have to show that was the case, it apparently was on file that I had paid for 5 years of service.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Great service!

by from Sacramento, CA |

I always have great service at downtown ford! Thank you!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Good service

by from sacramento, ca |

Sherri, Jim and Randy were all very helpful, courtious and made my first time buying a car a good experience.

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Buying Process
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Shopped for a used car

Does recommend this dealer

Did make a purchase


4.0 out of 5.0

Fleet Manager

by from West Sacramento, Ca |

Parts availability were quick enough, your pricing is still a little steep compared to other vendors.

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Customer Service
Buying Process
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

purchase new truck F 150

by from Novato, CA 94949 |

I am extremely satisfied with my experience with Down Town Ford. I purchased a Ford F 150 XLT truck. Bill Fell was great to work with. I wish I need more trucks just to work with Bill. The gentleman in finance was very good and explaining the paper work. I would definitely do it again

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Customer Service
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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

Amazing throughout entire process!

by from downtown ford sacramento, ca |

Awesome group of guys that pull together to make car dreams come true! Thank you for everything!!

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Shopped for a new car

Does recommend this dealer

Did make a purchase


5.0 out of 5.0

OWNER

by from SACRAMENTO, CA |

BROUGHT OUR 2012 FOCUS IN WITHOUT AN APPOINTMENT FOR SERVICE BRAKES AND SERVICE COMPLETE BY THE END OF THE DAY. WAS KEPT INFORMED ABOUT ITS PROGRESS

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

Car service

by from Sacramento,California |

My experience was excellent. I was made aware since it was my first visit, my 30K service was free!

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Customer Service
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Came in for service or repair

Does recommend this dealer

Did not make a purchase


5.0 out of 5.0

2014 Ford Focus

by from Wooodland, CA |

We had spent two full weekends trying to get a Hyundai Elantra and it was an exhausting experience and no one would give us an answer and they kept passing us around like a bucket of popcorn. We were exhausted but decided to stop by Downtown Ford and was so pleased with the selection and pricing. Our sales person was extremely courteous and was a pleasure to deal with. We left there with a 2014 Ford Focus and we love it!! We will definitely recommend Downtown Ford to our friends & family - that's car shopping the way it's supposed to be! Thanks for helping us with this beautiful car - we are having a blast driving it! - Cyndie & Lou Beltran

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Customer Service
Buying Process
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Shopped for a new car

Does recommend this dealer

Did make a purchase


(1-10 of 19 reviews)