Bales Motor Company

Bales Motor Company

630 Broadway, Jeffersonville, IN 47130

New 866-522-9027
Used 888-252-8715
Service 888-424-5886

Believable Prices......... Unbelievable Service

Average Ratings

4.6 out of 5.0
87 out of 96 people recommended this dealer.
Customer Service
Buying Process
Quality of Repair
Overall Facilities

By writing a dealer review, you can provide valuable insights to other customers.


  91-98 of 98 reviews
5.0 out of 5.0

Service

by from Louisville, KY |

The service department did an excellent job, my vehicle was serviced promptly.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase


1.0 out of 5.0

Price Yikes!

by from Sellersburg, IN |

I have been a customer for three years. Nancy at the service desk is an A+ person who is helpful and friendly. Her face also betrays that her employer is not exactly providing service for a fair price. When my car started needing some care that was more than the standard oil change etc. things got suspicious. After several "major expense" repairs I decided I better do some research. I was quoted $930 for a repair. Across the river the dealership did the exact repair for $350. While I understand costs may be different between two states, I think almost three times higher for the same work tells the story. Sorry Bales! You have lost this customer.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does not recommend this dealer

Did not make a purchase


5.0 out of 5.0

Buying New Car

by from Palmyra, IN |

Great experience, sales people polite and personable, not pressured but allowed to look and make up your own mind about buying, personnel willing to work with you in buying a new car, overall buying my car at Bales was a good experience and I would recommend them to anyone wanting to purchase a new car.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bales Motor Company responded to this review

August 13, 2011

Thank you we value all of our customers opinions.


5.0 out of 5.0

A+ Service

by from Louisville, Ky |

Excellent service, I can always be assured the repair and maintenance on my vehicle will be done properly and with the utmost care. I live very close to Bullit County and the drive to southern Indiana is well worth it.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bales Motor Company responded to this review

August 13, 2011

Thank you for taking time out to fill out the review. We appreciate any feedback we can get and are happy we could take care of your needs in the service Department.


4.0 out of 5.0

Good buying experience

by from Louisville, KY |

Relatively painless experience buying a new Chrysler van. Very pleasant and helpful saleswoman. Zero high pressure. Not sure they priced as sharply as they could have, but overall a satisfactory experience.

Your feedback has been sent to Cars.com.

Not Applicable
Customer Service
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Shopped for a new car

Does recommend this dealer

Did make a purchase

Bales Motor Company responded to this review

August 13, 2011

That sounds great. It looks like you might have purchased from Juanita. We practice low pressure here and we appreciate your business as well as your feedback. Thanks again


5.0 out of 5.0

Service center

by from Sellersburg, IN |

I always take by Jeep to Bales Motor Co. for servicing. People are nice and service is fast.

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did not make a purchase

Bales Motor Company responded to this review

August 13, 2011

Thanks for taking time to give us your feedback. We know have a express lube service lane located at the south end of our service department.


5.0 out of 5.0

Bales, service at it's best

by from Louisville, KY |

I don't think you could find a cleaner bay area anywhere. Everything looks very organized and uncluttered. The waiting room is one of the best, you are able to sit in a clean room in comfortable chairs. I am always greeted with a smile when I get there and when I leave. (and give them my money LOL)

Your feedback has been sent to Cars.com.

Customer Service
Not Applicable
Buying Process
Not Applicable
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bales Motor Company responded to this review

August 13, 2011

Thank you for your response. We take pride in keeping our service area as clean as possible at all times. We appreciate the feedback, and will see you again soon, UK Fan....


4.0 out of 5.0

Good service/good advice

by from New albany, IN |

Bales always advises me on what service is needed, and in a friendly way not pressure. Always good repairs.

Your feedback has been sent to Cars.com.

Customer Service
Buying Process
Quality of Repair
Overall Facilities

Came in for service or repair

Does recommend this dealer

Did make a purchase

Bales Motor Company responded to this review

August 13, 2011

Thanks for the feedback. We value that here and are always happy to help you with any questions you might have regarding service.


(91-98 of 98 reviews)